Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,095 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to ship my Orient Ray II. Watch came in perfect condition with all protective stickers still on and full Orient box, manual, and tags.”

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Posted 5 years ago

“I love this website 🥰🥰”

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Posted 5 years ago

“My first watch order came not working. Unlike other reviewer my experience was top notch. Jomashop sent out a call tag, refunded order. I reordered same watch with no problems. Second watch came perfect. Very pleased with purchase and customer service.”

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Posted 5 years ago

“My Ray-Bans are exactly as described (authentic and brand new), arrived on schedule, and I'm completely satisfied with the purchase.”

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Posted 5 years ago

“I purchase my first watch at Joma on April 4 2020 the watch stop working not even the end of April I emailed several times Like 5 times their customer service no respond what so ever. I took a bite of this watch to have it check by another watch shop locally in my area. And they found battery need replacing. What a sad story battery did not even last a month. I am watch collector that buys watch if I like it. I purchase my second watch from Joma on April 24 2020 I hope this one last. I am no longer nor will buy a watch from this company as they don’t have a good customer service . For me customer service is #1 . They lost me as a excellent watch buyer. Mr Q”

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Posted 5 years ago

“I will start by saying Jomashop has fast,processing of orders, and delivers the updates on orders were prompted and on time I thank you and recommend Jomashop to everyone”

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Posted 5 years ago

“Easy to order & arrived on time even in the middle of The Pandemic.”

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Posted 5 years ago

“I bought 3 pairs of Gucci sunglasses. All look legit and in well new condition. Loving them so far.”

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Posted 5 years ago

“Great service had!!! Zero issues had!! Watch looks & works very well!!! Will order from again.thanks again!!!”

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Posted 5 years ago

“Jomashop sold me an automatic watch with a broken rotor then refused to repair it. Customer service was rude and unhelpful. Do not buy from Jomashop.”

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Posted 5 years ago

“Still waiting for an item I purchased 3 weeks ago. Keep getting empty promises. Was not aware that the item was not in stock and Jomashop had to get it “from the warehouse”. Still waiting for my daughters birthday gift. Company should of said they could not accommodate item instead of empty promises.”

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Posted 5 years ago

“Super quick shipping, excellent pricing, and thoughtful customer service emails.”

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Posted 5 years ago

“Bought a pair of Ray Ban new Wayfarer and received cheap plastic fake pair of Ray Ban. I lost my trust in this website. They simply told me that they are made in China sometimes despite the frame is inscripted with the words "Made in Italy".”

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Posted 5 years ago

“My shopping experience with Jomashop has been wonderful!! I've made 2 purchases for designer sunglasses. Both arrived with 2-3 business days and were exactly as described. I will definitely order from here again!!”

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Posted 5 years ago

“I am very happy with my purchase. I plan on purchasing other items in the near future. Thank you.”

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Posted 5 years ago

“Great quality watch. Fast shipping. Very satisfied with my purchase”

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Posted 5 years ago

“My product arrived in great condition. Good quality item”

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Posted 5 years ago

“So Beautiful.!”

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Posted 5 years ago

“My sunglasses are so Beautiful.!! 😊”

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Posted 5 years ago

“Very satisfied 😊👌👍🙏”

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Posted 5 years ago

Jomashop is rated 3.7 based on 3,095 reviews