Jomashop Reviews

Name: Jomashop
Rating: 3.71

3.7 Rating 3,326 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased several watches now from Jomashop. Everything has been as promised. Great prices and all watches were as described and new and working as should. I will continue to order and just purchased my wife a nice Certina ladies watch. Thanks to all Jomashop employees who provide great customer experience. Mel”

Helpful Report

Posted 5 years ago

“terrible customer service experience. agents do not seem to care and also hung up on me mid conversation.”

Helpful Report

Posted 5 years ago

“I bought 2 perfumes. Where is my order ?”

Helpful Report

Posted 5 years ago

“Where is my order????”

Helpful Report

Posted 5 years ago

“Bought an invicta watch. Price was the lowest I've seen. Watch came two days early and I had no issues. Will buy watches from Jomashop again. Very competitive pricing.”

Helpful Report

Posted 5 years ago

“I ordered a YSL purse and I ended up receiving a perfume... I sent the item back and I have yet to receive any updates. I have tried contacting them and all I get is no answer and keep hanging up.”

Helpful Report

Posted 5 years ago

“I’ve not received my order M2B50446, kindly please check it out.”

Helpful Report

Posted 5 years ago

“Original perfum”

Helpful Report

Posted 5 years ago

“I bought eye glass but one side of frame are curve not flat”

Helpful Report

Posted 5 years ago

“Ya very good product original. And fast delivery. Thanks”

Helpful Report

Posted 5 years ago

“The worst web shopping experience I ever had. I bought sunglasses and never received the product. I try to contact by phone, email, live chat... no proper answer whatsoever. In the chat, the only where I got a feedback, informed that my order was not even authorized. It was a birthday gift that I could not give. Waiting the cancellation.”

Helpful Report

Posted 5 years ago

“My package has been missing for over two weeks and no one has done anything about it”

Helpful Report

Posted 5 years ago

“Very fast shipping and product is the same as described.”

Helpful Report

Posted 5 years ago

“Great purchase at JOMASHOP! The Victorinox Swiss Army FIELDFORCE BLUE FACE with a Brown Leather Band is exactly the watch I was looking to buy.”

Helpful Report

Posted 5 years ago

“Extremely happy with Jomashop. Was able to get exactly what I was looking for at a great price and shipment arrived early. Thank You Jomashop. 😁😁😁”

Helpful Report

Posted 5 years ago

“Great value for the purse I wanted. Great selection. Easy order and tracking.”

Helpful Report

Posted 5 years ago

“I am very upset with your site. On November 1st, I ordered a watch for my dad's birthday for November 27th. almost a month passed and my order was not even sent i.e. the status was just in progress. I decided to re-order, in a live chat the assistant did not even say sorry, just rudely said we will send next week and it is possible. I decided to re-order since a month has passed. I reloaded but my money was withdrawn from the first order. I still haven't received my order. you don't even need a watch. I require a refund. my order is # 2AR8866 and # 2B30541”

Helpful Report

Posted 5 years ago

“Love the watch!!! I’m giving it to my dad on Christmas and I know he’s going to love it”

Helpful Report

Posted 5 years ago

“I purchased a movado watch and received an empty box! Everything in it, little pillow and all, except the WATCH. Also shipment was late, no forewarning. Re shipment will take a whole week before I see anything! Worst experience ever! Didn't even offer me free shipping or expedited shipping for their mistake! Would not recommend this company!”

Helpful Report

Posted 5 years ago

“This is the worst site i've ever had to deal with. Twice I ordered stuff from them and they purposely send you the wrong item and then want to charge you a return fee for their stupid mistakes. And they have a bad customer service reps. imagine a customer service rep telling you she doesn't work at the warehouse and so therefore I should move on.”

Helpful Report

Posted 5 years ago

Jomashop is rated 3.7 based on 3,326 reviews