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Jomashop Reviews

3.7 Rating 3,096 Reviews
66 %
of reviewers recommend Jomashop
3.7
Based on 3,096 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
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877-834-1434

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Jomashop 5 star review on 18th March 2025
Dave
Jomashop 5 star review on 2nd March 2025
Jenn
Jomashop 5 star review on 28th December 2024
Kin
Jomashop 1 star review on 18th December 2024
Svitlana
Jomashop 1 star review on 27th November 2024
Anonymous
Jomashop 5 star review on 21st November 2024
Anonymous
Jomashop 1 star review on 6th November 2024
Haingoc
155
Anonymous
Anonymous  // 01/01/2019
My Tissot Seastar was Shipped Promptly, and at a very good Price. I will buy again from Joma
Helpful Report
Posted 5 years ago
Enjoying the watch, it was a great buy. The service was great and shipping was on time.
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Posted 5 years ago
Your customer service was very helpful to me because I had a limited window for delivery. Customer service to me is everything . And yours is outstanding !
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Posted 5 years ago
Order is easy and more than satisfied on my recent purchase. Thank you
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Posted 5 years ago
many thanks. happy with the watch. you have a cool store.
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Posted 5 years ago
excellence customer service ,
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Posted 5 years ago
Quick shipping, package well wrap. Item in perfect condition. Thanks guys
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Posted 5 years ago
Exelent product and easy to buy.
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Posted 5 years ago
The watches are perfect. The delivery was very fast. I searched on the Internet on different sites and here was the lowest price.
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Posted 5 years ago
Product is perfect. fast shipping
Helpful Report
Posted 5 years ago
I've bought several watches from Joma.... Have always been happy with my purchases... good prices, prompt delivery, excellent service.. All Good!!
Helpful Report
Posted 5 years ago
Large selection to choose from. Prices less than retail and delivered to my door.
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Posted 5 years ago
I was easily able to find the Swatch I was looking for. The checkout was very efficient and the watch came with all deliberate speed.
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Posted 5 years ago
Great price for the watch I wanted and quick shipping! Very pleased!👍🏼 Love my new Omega SeaMaster!
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Posted 5 years ago
The product and price outstanding
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Posted 5 years ago
Ordered Seiko SKX007Ji, best price anywhere, free shipping WITH BOX INCLUDED. Great customer service when I called to inquire about an out-of-stock Seiko. Packaging excellent, speedy delivery, and WONDERFUL timepiece. My go-to watch store from now on. Highest possible recommendation.
Helpful Report
Posted 5 years ago
I’ve bought 2 pairs of sunglasses and a shirt from them and everything’s always been legit and delivery’s fast.
Helpful Report
Posted 5 years ago
I bought a Tudor Black Bay Steel and Gold. The watch arrived with tarnishing on the bezel, sizing roughly a quarter of an inch in length. This tarnishing is between the 10:00 and 11:00 indices and can be seen more prominently at different angles. I did not notice this blemish before removing the tag. After contacting Jomashop, I was told the watch could only be returned if the tags were still on the watch. The representative offered a few hundred dollar discount based on a current coupon code on their site that was not available when I purchased the watch. I was also offered an extra $100 off for the blemish. I had to initiate the majority of conversations with the representative, speaking both over the phone and via email multiple times. I am left wondering why I have tarnishing on my "brand new" watch--I do not know how it was stored or handled. I am frustrated with my experience and thought Jomashop would provide more customer service for sending me a less than perfect luxury watch. Because of this experience, I will never buy from Jomashop again.
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Posted 5 years ago
Always on point!!! Fast delivery!! Love the prices
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Posted 5 years ago
Buenos dĂ­as la verdad es la 2 compra que hago he comprado mas de 10 relojes y me gusta mucho el cumplimiento, seriedad y el estado del envĂ­o y los productos felicitaciones por ser una empresa tan organizada
Helpful Report
Posted 5 years ago
Jomashop is rated 3.7 based on 3,096 reviews