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Jomashop Reviews

3.7 Rating 3,096 Reviews
66 %
of reviewers recommend Jomashop
3.7
Based on 3,096 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
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877-834-1434

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Jomashop 5 star review on 18th March 2025
Dave
Jomashop 5 star review on 2nd March 2025
Jenn
Jomashop 5 star review on 28th December 2024
Kin
Jomashop 1 star review on 18th December 2024
Svitlana
Jomashop 1 star review on 27th November 2024
Anonymous
Jomashop 5 star review on 21st November 2024
Anonymous
Jomashop 1 star review on 6th November 2024
Haingoc
155
Anonymous
Anonymous  // 01/01/2019
Great watch. Very light on the wrist. The blue color doesn’t look anything like the picture but still looks good.
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Posted 5 years ago
I ordered two watches, one for my wife as a gift for a celebration of the first time visit the USA, one for me as a birthday gift. But they are partially shipped. The one for my wife is canceled. She is angry, so am I.
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Posted 5 years ago
Satisfied good store online
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Posted 5 years ago
All around,a great experience. very pleased with the watch.Thx John
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Posted 5 years ago
very good seller
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Posted 5 years ago
Lovely sunglasses Fast delivery
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Posted 5 years ago
Mail delivery is fast, The packaging is very delicate.
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Posted 5 years ago
Picked out a watch, received it in a timely manner. Totally satisfied.
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Posted 5 years ago
He comprado en Jomashop en varias oportunidades y mi experiencia muy buena muy serios y responsables las entregas oportunas
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Posted 5 years ago
I found the exact product I was looking for a deeply discounted price. Next day delivery took an extra day, although I think that was because it didn’t ship from the warehouse in time. Either way, this is the second purchase from Joma in 2019, first was an Omega watch, and I’m again satisfied with the experience. I will be back!
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Posted 5 years ago
Fueron muy informativos en cuanto a la entrega, rapidez y muy buen producto.
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Posted 5 years ago
has been spamming me daily with an email to review for last 3 weeks. Despite reaching out and telling them to stop, nothing has changed.
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Posted 5 years ago
Genuine product, fast delivery
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Posted 5 years ago
Excellent Choice, Superb Service, Extremely competitive prices and Mr Alter Friedman is a pleasure to deal with. A special thank you to him !!!
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Posted 5 years ago
I love it!
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Posted 5 years ago
I have used Jomashop several times to add to my collection. They are prompt, prices are amazing and I have yet to have any negative issues with them. I will continue to use them for years to come.
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Posted 5 years ago
I love this place! I never heard of it before prior to buying my $180 Michael Kors backpack purse that retails for $300. After scouring the entire internet for a week I found that Jomashop had the best price for this particular purse and it had free shipping and no sales tax which saved me even MORE money. After I purchased it though, I found this site with a ton of negative reviews about Jomashop which REALLY had me concerned. However my purse was shipped within 24 hours ( I ordered on a Sunday morning) and I received it the day after on Tuesday! It came in absolute pristine condition. It was still in its original packaging from the factory and very well protected. I LOVE MY NEW PURSE and furthermore I LOVE JOMASHOP! Thank you for a painless, easy and lightning fast transaction. Will gladly do business again :)
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Posted 5 years ago
Customer Service was terrible. Lied about my credit, expedited shipping arrived late, falsely told it was because it was a Jewish holiday. When I let them know I was never made aware that that was the reason for the delay, nor did my confirmation show a delay in shipping.My religion and belief system was put into question. I was hung up on 3 times and cursed out by another customer service agent when he said “I know what really happened and I am not putting up with your bullshit” I requested to be transferred to a manager and they refused. I will never shop here again and I am so offended by their comments. Apparently if you are not Jewish or are not aware of their high holidays your religious beliefs are called into question! This experience was outraging, offensive, and grounds to be sued for your business practices! I am sending a letter to Marvin Sternberg and Faith Horowitz in addition I have notified the BBB.
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Posted 5 years ago
Good price great product fast delivery
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Posted 5 years ago
Customer service is non-existent, I bought a watch, paid for expedited shipping at checkout with a specific delivery date as it was supposed to be a gift. They were late shipping it so I didn’t receive it on the day I chose for deliver and paid extra for. Customer service told me basically to pound salt and I’d have to PAY again to ship it back for a refund. Emailed customer service voicing my displeasure, didn’t get a reply until 6 days later again telling me to pound salt. Horrible experience would never buy anything from them again.
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Posted 5 years ago
Jomashop is rated 3.7 based on 3,096 reviews