Jomashop Reviews

Name: Jomashop
Rating: 3.72

3.7 Rating 3,355 Reviews

68 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,355 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This store is a biggest theme ever you will se in your life don’t ever think to buy any thing from and ask for shipping overseas as they will charge shipping and tax’s without redound even if they didn’t ship it at all”

Helpful Report

Posted 6 years ago

“M1H10173 I was very disappointed your company, the experience no good, I still waiting my package. I bought from 14Jan 2019, but still waiting。 So I won't bought again your company.”

Helpful Report

Posted 6 years ago

“They send me the wrong watch. So I sent them back the product so they could send me the right one. I had to pay 250$ duties on it to get in my country. They said by email (I have written proof) that they will send me the right one back and I won't have to pay for the duties again. They just issue a credit instead of sending the right product. I called to know why they issue a credit instead of sending the right product since it's their mistake. They say I need to order a new watch an pay duty again for international orders. They do not respect what they say even if you have the written proof!! Good luck with your orders!”

Helpful Report

Posted 6 years ago

“I placed an order from the UK 5 weeks ago (Christmas Eve 2019) and the item still hasn't arrived. As far as I can see from the tracking it is still in the USA and has not moved since Boxing day.”

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Posted 6 years ago

“They sell fake stuff. It’s that simple. I bought 2 watches and 1 wallet. All 3 fake and they won’t accept them back. DO NOT BUY HERE!”

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Posted 6 years ago

“Fast delivery, item exactly as described. My third purchase and I will order again.”

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Posted 6 years ago

“Item exactly as described. Great shipping. 100% satisfied.”

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Posted 6 years ago

“Bought a Seiko diver. Nice watch. Delivered before I expected. Great service.”

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Posted 6 years ago

“Awesome sunglasses for a great price. Will definitely be back to purchase more things”

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Posted 6 years ago

“The glasses arrived and had a factory defect”

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Posted 6 years ago

“PRODUCT WAS GREAT DELIVERY TIME WAS GREAT I BELIEVE THE PRODUCT IS QUALITY AND I WILL BE ORDERING MORE PRODUCTS !! ARE YOU A ROLEX DEALER?? I SEE YOU SELL THEM I JUST NEED TO NO THIS THANKS BE LOOKING TO HERE FROM YOU!!!”

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Posted 6 years ago

“Good Job!!!”

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Posted 6 years ago

“Great watch at a great price. Thank you Jomoshop for shipping it quickly too”

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Posted 6 years ago

“I did not receive the order. No information on the status of the order has existed since January 15, 2020. Order ID: # M1H10544”

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Posted 6 years ago

“Fast delivery! Item as described. Everything was fine.”

Helpful Report

Posted 6 years ago

“Hi, I bought the Akribos XXIV ladies watch AK1107 and it stopped working after less than one month. Have reached out to Joma Shop with no response. Very disappointing.”

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Posted 6 years ago

“Horrible experience. Bought watch 1/6/20 "5 to 7 business days" for delivery. Three weeks later, no watch. They never had the watch and kept stringing me along. As someone who buys 3 to 5 relatively high-end watches as year (personally or as gifts), I will never shop there again and have blocked all email notifications/ads. Not reputable. Not professional. Misled from the very beginning.”

Helpful Report

Posted 6 years ago

“Bought a watch from Jomashop last March and had to return it 4 times. I asked if I can do an upgrade, cause this particular brand arrived defective to me 4 times and they wouldn’t let me do that. They just keep replacing my watches every time with a new one. every time I send it back I have to pay 10$ shipping charges. Overall for the past year I worn my watches for 3 months and jomashop had them for another 8 months at their service center. Horrible experience.”

Helpful Report

Posted 6 years ago

“I tried On the Bulova Precision at a major retailer. I couldn’t get it out of my head and some of us know what that’s like. The retail was double what I found at Jomashop. I bought it and it does not disappoint. It’s not second or a discontinued model.”

Helpful Report

Posted 6 years ago

“Everything was fine !”

Helpful Report

Posted 6 years ago

Jomashop is rated 3.7 based on 3,355 reviews