Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,096 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,096 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good good good”

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Posted 5 years ago

“I bought a $700 watch from this company and have tried to return it multiple times but they wont take it in. It is an automatic watch and they keep saying its been magnetized and to not have it around cell phones, computers, or even fly on an airplane with it. I have had multiple automatic watches and this one seems to eithe rbe a lemon or not work entirely. I am going to bring it to a proper watch smith to see what the actual deal is. I wouldn't be surprised if it's fake. Don't even try to work with their customer service, its a black hole waste of time.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great price, great product”

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Posted 5 years ago

“I received a Victorinox watch as a gift. It worked for approximately 6 months. I had to send it back for repair 5 times in the next 2 1/2 years. I would get it back and would only work for a short time. After the warranty expired in three years Jomashop didn't even care they had sold me a lemon, couldn't fix the lemon and refused to compensate me for a watch that never really worked. Stay away from this company unless you like disappointment!”

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Posted 5 years ago

“Easiest costumer service, fast delivery and very satisfied with the ladies watch I ordered.”

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Posted 5 years ago

“Отличный магазин с приятными ценами и хорошим сервисом.”

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Posted 5 years ago

“The service is good with good shipping. I understand that reviews are important but if customers don't want to, should not spam their emails for so many time.”

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Posted 5 years ago

“Great Prices, Great Watches”

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Posted 5 years ago

“Bought two Tissots at a fantastic price. Couldn't be happier with my purchase.”

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Posted 5 years ago

“Delivery take to mouch time.”

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Posted 5 years ago

“Jomashop offers great quality products, fair prices and very good delivery.”

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Posted 5 years ago

“Buenos precios, muchas alternativas de productos, entrega muy rápida y en el tiempo ofrecido.”

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Posted 5 years ago

“Really great”

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Posted 5 years ago

“I absolutely love my watch, it was by far the best price from anywhere online. I would definitely recommend this store.”

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Posted 5 years ago

“I’m so fed up with Jomashop after dealing with them I didn’t get my refund after returning the idem customer service constantly lying to me about the refund. I’ve spoke to Shurk,Kamela,Faith. It’s over a month and I’m -$270. Such a bad experience I contacted BBB. Best advice stay away it’s not worth your time and money.”

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Posted 5 years ago

“Отличный магазин. Я счастлив, что являюсь его клиентом.”

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Posted 5 years ago

“I’m so happy with my father’s watch. Was a perfect gift. Thanks!”

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Posted 5 years ago

“I paid for the 2 day shipping and was charged extra for it but then the item goes on back order and then when they backwater came in it still took longer than the 2 days so I do not know why I always charged for express shipping”

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Posted 5 years ago

“Do not buy anything from Jomashop! They would not take a legitimate return back. They say it is scratched (it was not) if there are any scratches they were not put there by me. I do not believe that this is a legitimate business, but a scam. I am going to get in touch with Tag Heuer and inform them of the practices of this company and the effects of them selling their watches. Once again- Beware if you buy anything from here. Do not have a link removed (that is how they deny the return). Taking up with Tag and my bank. When i received the watch it was rolling around in the box. It had either been loosely fit or was severely mishandled in shipping.”

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Posted 5 years ago

Jomashop is rated 3.7 based on 3,096 reviews