Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,202 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WORST CUSTOMER SERVICE EVER. Person I spoke to was incredibly impolite and made no effort to help whatsoever.”

Helpful Report

Posted 6 years ago

“They emailed me a $20 coupons so I went to use it. When I tried to apply it to my purchase, it tells me that the coupon is invalid. Is this for real or a scam?”

Helpful Report

Posted 6 years ago

“¡Very bad experience! I purchased a watch, and it was for a gift so I paid an extra charge for fast delivery (1-2 days says on the website). The watch never arrived, and when I called to ask for a solution ¡the customer service sucks!, the person who answer was rude and he told me that the watch wasn't even in stock and I have to wait infinitely until the watch be in stock and after that wait for the delivery. Totally regretfull and the worse customer service in history.”

Helpful Report

Posted 6 years ago

“Awesome experience exactly what I ordered great price”

Helpful Report

Posted 6 years ago

“Great prices and products, fast shipping. Happy customer!”

Helpful Report

Posted 6 years ago

“Got my sneakers in 3days after being shipped on Monday. I received Thursday..only thing was my sneaker box was ripped up in one section. But I am wearing the sneakers not the box! Great price will purchase again.”

Helpful Report

Posted 6 years ago

“My Tissot Seastar was Shipped Promptly, and at a very good Price. I will buy again from Joma”

Helpful Report

Posted 6 years ago

“Enjoying the watch, it was a great buy. The service was great and shipping was on time.”

Helpful Report

Posted 6 years ago

“Your customer service was very helpful to me because I had a limited window for delivery. Customer service to me is everything . And yours is outstanding !”

Helpful Report

Posted 6 years ago

“Order is easy and more than satisfied on my recent purchase. Thank you”

Helpful Report

Posted 6 years ago

“many thanks. happy with the watch. you have a cool store.”

Helpful Report

Posted 6 years ago

“excellence customer service ,”

Helpful Report

Posted 6 years ago

“Quick shipping, package well wrap. Item in perfect condition. Thanks guys”

Helpful Report

Posted 6 years ago

“Exelent product and easy to buy.”

Helpful Report

Posted 6 years ago

“The watches are perfect. The delivery was very fast. I searched on the Internet on different sites and here was the lowest price.”

Helpful Report

Posted 6 years ago

“Product is perfect. fast shipping”

Helpful Report

Posted 6 years ago

“I've bought several watches from Joma.... Have always been happy with my purchases... good prices, prompt delivery, excellent service.. All Good!!”

Helpful Report

Posted 6 years ago

“Large selection to choose from. Prices less than retail and delivered to my door.”

Helpful Report

Posted 6 years ago

“I was easily able to find the Swatch I was looking for. The checkout was very efficient and the watch came with all deliberate speed.”

Helpful Report

Posted 6 years ago

“Great price for the watch I wanted and quick shipping! Very pleased!👍🏼 Love my new Omega SeaMaster!”

Helpful Report

Posted 6 years ago

Jomashop is rated 3.7 based on 3,202 reviews