Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,179 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service was terrible. Lied about my credit, expedited shipping arrived late, falsely told it was because it was a Jewish holiday. When I let them know I was never made aware that that was the reason for the delay, nor did my confirmation show a delay in shipping.My religion and belief system was put into question. I was hung up on 3 times and cursed out by another customer service agent when he said “I know what really happened and I am not putting up with your bullshit” I requested to be transferred to a manager and they refused. I will never shop here again and I am so offended by their comments. Apparently if you are not Jewish or are not aware of their high holidays your religious beliefs are called into question! This experience was outraging, offensive, and grounds to be sued for your business practices! I am sending a letter to Marvin Sternberg and Faith Horowitz in addition I have notified the BBB.”

Helpful Report

Posted 6 years ago

“Good price great product fast delivery”

Helpful Report

Posted 6 years ago

“Customer service is non-existent, I bought a watch, paid for expedited shipping at checkout with a specific delivery date as it was supposed to be a gift. They were late shipping it so I didn’t receive it on the day I chose for deliver and paid extra for. Customer service told me basically to pound salt and I’d have to PAY again to ship it back for a refund. Emailed customer service voicing my displeasure, didn’t get a reply until 6 days later again telling me to pound salt. Horrible experience would never buy anything from them again.”

Helpful Report

Posted 6 years ago

“good good good”

Helpful Report

Posted 6 years ago

“I bought a $700 watch from this company and have tried to return it multiple times but they wont take it in. It is an automatic watch and they keep saying its been magnetized and to not have it around cell phones, computers, or even fly on an airplane with it. I have had multiple automatic watches and this one seems to eithe rbe a lemon or not work entirely. I am going to bring it to a proper watch smith to see what the actual deal is. I wouldn't be surprised if it's fake. Don't even try to work with their customer service, its a black hole waste of time.”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Great price, great product”

Helpful Report

Posted 6 years ago

“I received a Victorinox watch as a gift. It worked for approximately 6 months. I had to send it back for repair 5 times in the next 2 1/2 years. I would get it back and would only work for a short time. After the warranty expired in three years Jomashop didn't even care they had sold me a lemon, couldn't fix the lemon and refused to compensate me for a watch that never really worked. Stay away from this company unless you like disappointment!”

Helpful Report

Posted 6 years ago

“Easiest costumer service, fast delivery and very satisfied with the ladies watch I ordered.”

Helpful Report

Posted 6 years ago

“Отличный магазин с приятными ценами и хорошим сервисом.”

Helpful Report

Posted 6 years ago

“The service is good with good shipping. I understand that reviews are important but if customers don't want to, should not spam their emails for so many time.”

Helpful Report

Posted 6 years ago

“Great Prices, Great Watches”

Helpful Report

Posted 6 years ago

“Bought two Tissots at a fantastic price. Couldn't be happier with my purchase.”

Helpful Report

Posted 6 years ago

“Delivery take to mouch time.”

Helpful Report

Posted 6 years ago

“Jomashop offers great quality products, fair prices and very good delivery.”

Helpful Report

Posted 6 years ago

“Buenos precios, muchas alternativas de productos, entrega muy rápida y en el tiempo ofrecido.”

Helpful Report

Posted 6 years ago

“Really great”

Helpful Report

Posted 6 years ago

“I absolutely love my watch, it was by far the best price from anywhere online. I would definitely recommend this store.”

Helpful Report

Posted 6 years ago

“I’m so fed up with Jomashop after dealing with them I didn’t get my refund after returning the idem customer service constantly lying to me about the refund. I’ve spoke to Shurk,Kamela,Faith. It’s over a month and I’m -$270. Such a bad experience I contacted BBB. Best advice stay away it’s not worth your time and money.”

Helpful Report

Posted 6 years ago

“Отличный магазин. Я счастлив, что являюсь его клиентом.”

Helpful Report

Posted 6 years ago

Jomashop is rated 3.7 based on 3,179 reviews