Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,078 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 30th July 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Genuine item as described. Watch came Brand New Sealed from Hamilton. I’m quite impressed. Have purchased from Jomashop a few times now, every time very satisfied with the product exactly as advertised. Shipping options are excellent worldwide including Australia. Their sales are legit. Highly recommended.”

Helpful Report

Posted 3 years ago

“I'm so happy. Fast delivery, excellent customer service,”

Helpful Report

Posted 3 years ago

“This is my third purchase and second time I traded in a few watches. Always very fair and great communication. I love my new Omega Seamaster and working with Zalman is always a pleasure.”

Helpful Report

Posted 3 years ago

“Very good quality with satisfying delivery”

Helpful Report

Posted 3 years ago

“Fast delivery, excellent customer service, I’ve been shopping with Jomashop since 2020, their descriptions are always accurate.”

Helpful Report

Posted 3 years ago

“Shipping was fast, service/ shipping updates and confirmations were very transparent. Would recommend.”

Helpful Report

Posted 3 years ago

“Simple transaction, reasonably fast shipping/delivery and fair price. I'll definitely shop at Jomashop again :)”

Helpful Report

Posted 3 years ago

“Account constantly locked, customer service is awful”

Helpful Report

Posted 3 years ago

“Easy to make business with and very satisfied with purchase”

Helpful Report

Posted 3 years ago

“All services are one of the best . Thank you Jomashop😊”

Helpful Report

Posted 3 years ago

“Found the exact glasses I was looking for at 20% less than at the site I saw them in. They shipped quickly, and are great. I will shop again here”

Helpful Report

Posted 3 years ago

“I love the product (5 stars there) but when I tried to chose your free standard shipping for the item that was $1k+, it wouldn't let me do so. Since it was after hours, I decided to call in few days. I spoke to customer service explaining that at the time of purchase the site was malfunctioning for standard shipping and automatically took me to 2-day shipping. I asked customer service to wave the shipping fee but the person was useless, telling me that someone will call me back because she doesn't know how to handle this issue. It's been few weeks, still waiting for someone to call me or refund my 2-day shipping for not site malfunction. Just disappointed how things got handled for the amount of money I spent.”

Helpful Report

Posted 3 years ago

“Great watch very good price fast delivery i love this watch”

Helpful Report

Posted 3 years ago

“Order super expensive Empty box and customer support Don’t care about that”

Helpful Report

Posted 3 years ago

“My favorite online store to shop. They are efficient and delivery are All ways on time. You can always find a customer service representative to follow up promptly.I don’t believe anyone can beat their prices. They need more than five stars!!”

Helpful Report

Posted 3 years ago

“very fast shipping at good price. I ordered two twillies but one in hermes organge box while the other one in just an orange envelop. I expect them both in the same package but it wasn't. other than this , I am very happy with all.”

Helpful Report

Posted 3 years ago

“I order from jomashop by 1585$ and they charge me the first time 1585$ and after 7 the charge me 970$ and also after few days I receive deduction of 970$ and after 20 thy also charge me 578$ , my order was by 1585$ and they charge me 4103$ , and I freeze my card after last deduction I receive , I send to Jomashop email but there replay was confusing and not clear . I have all evidence and i will wait there replay and base on that i will act.”

Helpful Report

Posted 3 years ago

“Website is user friendly, customer service was excellent, products came when they were expected. That’s all I can really ask for.”

Helpful Report

Posted 3 years ago

“I ordered a watch and haven’t received till now. On USPS tracking it says delivered to unknown door number. It only says city name. Looks scam to me. Plz do not order anything.”

Helpful Report

Posted 3 years ago

“I ordered Tissot watch from Jomashop.com. Watch was delivered defected. I contacted Jomashop customer service immediately and asked for repair. They say they offer 2 years warranty on Tissot watches. Few days after they answered and asked for photo proof showing defects. I sent photos. Nobody’s replied ever after that. I gave up after a month waiting and went to local repair shop and have watch fixed because I really liked the watch. Few days after I fixed watch they sent email with authorization return form. I said I have already fixed watch after they ignored my repair request and ask them if they can reimbursed amount payed for repair. They said NO because they sent return form and watch has to be inspected. This is the worst buying experience ever I had and even worst customer service support. I will not buy anything else from Jomashop definitely.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,078 reviews