Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,202 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is it counterfit or mislabeled? I will not purchase from this company again.”

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Posted 3 years ago

“Your recent DHL delivery is very fast n the watch pricing is better than others around. I’m happy with the communication n services provided. I’ll buy again from Jomashop as I frequently browse your website for the best/special price for Swiss watches which I found n bought. Thank you very much for your very good services.”

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Posted 3 years ago

“The battery of one of the watches was damaged.”

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Posted 3 years ago

“Jomashop customer service helped me cancel my order and get the right one when I made a mistake. Thanks to them. Would gladly order from them again if I am looking to buy.”

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Posted 3 years ago

“The sunglasses I ordered bent out of shape the first time they were worn. Customer service was extremely unhelpful and would not refund or replace them.”

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Posted 3 years ago

“I've bought several watches from Jomashop. Great place to save money and fast shipping.”

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Posted 3 years ago

“Great cologne for a great price!! Jomashop is LEGIT!!”

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Posted 3 years ago

“My item was missing three items (I ordered five ties), with a partially opened box. Could be JomaShop's fault, could be FedEx, but regardless, I received horrible service (was surprised I could even reach someone as I have an unanswered email that has still yet to be answered, was on hold for 2 hours with nothing, and decided that chat was the best option, which still took a while). The representative was accusatory and not helpful at all- I was told to send pictures of my box and email it to her - this was tough, as I did take a picture of the damaged box, but it was only from one angle. I was told by the rep that this will not suffice, and for all the rep knows, it would be "without proof and that the rep would have to go on my word, which isn't enough." Somehow, I am out now around $300 for something JomaShop will not try to help on. Also, my second package was late as well, so there's that.”

Jomashop 1 star review on 26th April 2022

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Posted 3 years ago

“Los precios son exelentes y la calidad. Llego rapido!!!”

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Posted 3 years ago

“I recently lost my Oakley Feeback sunglasses and Jomashop had them at a great price. Their communication was outstanding and they were delivered quickly.”

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Posted 3 years ago

“I bought a jacket for $800 jacket and it had a dye packet on it so I contacted them to take it off over 6 months it tuck me calling them 20 times and I had to pay $130 to send it back they then kept the jacket sold it for more money and didn't refund me till I called another 20 times and would not refund me for my shipping these company will steal your money and not care about you”

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Posted 3 years ago

“Very reliable prices , fast , and efficient”

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Posted 3 years ago

“Great service. Easy to find what you wanted I got the product very quickly. It was exactly as expected and was packaged well. Better price than other places. Very happy with experience!”

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Posted 3 years ago

“Great prices, fast shipping, good customer service. They get an A+ in my book.”

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Posted 3 years ago

“Once y’all cancelled my order because you said the item wasn’t in stock but then listed it back in stock at a higher price. I felt like y’all wasted my time shopping. Customer service was no help. Other than that you guys are okay.”

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Posted 3 years ago

“I ordered raybans and love them. Great price, did not take long to receive. Will be ordering from Jomashop again.”

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Posted 3 years ago

“I loved the service I will buy again.”

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Posted 3 years ago

“Very satisfied with my experience. I will be buying more!”

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Posted 3 years ago

“I've ordered watches twice in the last few months and both times watches were delivered quickly and in good condition. Price is competitive.”

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Posted 3 years ago

“Very positive experience. I was apprehensive as the price was quite a bit lower so I was worried that my new ray-bans would not be authentic or would be damaged/defective, but that was not the case. I am in a rural area so shipping took about a week, maybe a bit longer, but that was to be expected. I will definitely order from here again.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,202 reviews