Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,078 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 30th July 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After 2 weeks' overseas trip the watch come to my home. All of conditions, not only the watch but also the box are good. Color and shape are as same as imaged.”

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Posted 3 years ago

“Right on target with quality of products and very quick delivery.”

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Posted 3 years ago

“My last Order I payed for two day shipping but it took over a week but love the store. They should give u free two day shipping for purchase over $500. And next day over a $1000 and I probably would get a second job just to shop with them.”

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Posted 3 years ago

“Online ordering easy, Customer Service was professional and efficient and great value for the money.”

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Posted 3 years ago

“Fast shipping and authentic product”

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Posted 3 years ago

“1/ online ordering easy, 2/ delivery was quick, 3/ item as described, 4/ Excellent value for money.”

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Posted 3 years ago

“Quite fast shipping with a product in perfect condition.”

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Posted 3 years ago

“Fast shipping and product was in perfect condition.”

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Posted 3 years ago

“If I can rate 0, I will do that. It has been 2 more weeks still heard nothing from the website. The carrier is different from the email and the information from the website. TOTALLY DISAPPOINTMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 3 years ago

“Very good website for purchase at a great price have been a fan but the experience deteriorated over time and company did not care about customers Orders were placed and never delivered as promised Item should be in stock to sell and customers should be correctly informed and should it be left in Limbo It happened several times Last two orders were perfect Hoping I have no problems with my third ordered placed today keeping my fingers crossed”

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Posted 3 years ago

“Delivery was very quick and watch came in oerfect condition no complaints.”

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Posted 3 years ago

“Do not order from jomashop. I never received my package and I have called jomashop several times and keep getting the brush off. I'm out over 100 bucks and they have done nothing. Terrible company with no ethics.”

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Posted 3 years ago

“I initially wanted to get a TAG Heuer elsewhere but when I realized I wasn’t pleased with the customer service, I expanded my options. I’ve previously purchased a TAG with Jomashop many moons ago and went on their website to check out their offerings. I came across something similar to what I really wanted and the ordering process was efficient as always. To be frank, I was hesitant with their delivery because as I followed the delivery l didn’t think it would arrive in Honolulu as stated but it came in on time. My family and friends have commented on my newest toy and very pleased with my purchase. Next time I want another watch, I’ll consider ordering with Jomashop again. Aloha Paul”

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Posted 3 years ago

“Not a bad experience overall. Delivery was quick and the watch itself appears to be in good working order. Thank goodness! I'm giving three stars out of five because the Jomashop listing misrepresented various features on the watch. For example, the listing stated that the watch has a screw-down crown. It does not. My advice: double-check the specs against the manufacturer's website before purchasing from Jomashop. It's a shame that we can't trust them to get the details right.”

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Posted 3 years ago

“Site easy to navigate. I bought a great men's watch at an incredible price. Fast and professional shipping. Recommended.”

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Posted 3 years ago

“Buena Apple para comprar”

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Posted 3 years ago

“My first purchase on this site. Fast delivery, service and purchase are satisfactory. I recommend Jomashop”

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Posted 3 years ago

“So far so good. Haven't had any issues yet.”

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Posted 3 years ago

“Joma will not stop emailing / spamming me. I've unsubscribed to every email, but they keep coming. Now they're asking me to write them reviews? Well, here it is: don't order from Jomashop”

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Posted 3 years ago

“Horrible customer service. Called twice to let them know I do not receive USPS. Both times representative assured me it will be shipped via UPS or Fedex. Of course , it never happened. Item shipped USPS. Called them again to ask for reshipment, apparently manager said to ship, never heard back from them. Called 5 time and was told to reorder, charged me again and now waiting....”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,078 reviews