Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,078 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 30th July 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just want to buy Lancome Miracle perfume. However, I tried to add 2 more items so I can get $20 off of total $250 amount. My ordered was ok. I received 2 other items not Lancome one. They charge full amount (not deduct $20 off). Then I received email said that my Lancome order got cancled. So it is worthless if I can not get what I want (Lancome), and I can not have $20 off. It is your fault that Lancome item still aivailble on the website when I made the order. I aslo email and ask about my $20 off. They reply my email and confirm that I still received it but noooooooooo…..”

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Posted 3 years ago

“I recieved an $111.48 pair of fake ray bans”

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Posted 3 years ago

“BEWARE!!! AVOID THIS WEBSITE!!!! I paid for a perfume and never received it, shipment notification was received three days after purchase (priority 3 day shipping). 15 days passed and nothing was delivered, the shipping tracking info showed nothing was shipped and was invalid. No support from their customer service chat, phone or even email!!! nobody could help me, they just tried to push me away, some asked me to wait another 10 days for the order to "move", when I already waited 15 days and had a shipment notification for priority 3 day shipping (which was FAKE). There were just buying time. AVOID THIS PLACE AT ALL COSTS!!!!!”

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Posted 3 years ago

“Jomashop has very nice items when I occasionally have some extra money I like splurging with them”

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Posted 3 years ago

“All has been correct.Thanks.”

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Posted 3 years ago

“You can trust them”

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Posted 3 years ago

“Jomashop is excellent!! My order was fast and easy. I received my item within 2 business days shipping was immediate. I was informed about everything. Items made it to my home speedily and wonderfully. I will always be a Jomashop customer for life.”

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Posted 3 years ago

“I ALWAYS shop at Jomashop for my Invicta Automatic watches...wouldn't even consider going anywhere else! I highly recommend them. Excellent pricing, quick delivery. Very happy customer here!”

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Posted 3 years ago

“Purchased a $5000 graham watch and received one that looked to be used. When I returned the watch I was charged a 8% restocking fee for holding the watch for 2 minutes.”

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Posted 3 years ago

“Solid quality high end sunglasses. Supreme price.”

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Posted 3 years ago

“Easy to shop, great prices”

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Posted 3 years ago

“this is the worth company to buy from , I bought a watch I for $700.00 and it doesn't work . I send it in to get fix but still doesn't work . they would not give me credit or return my money . don't buy from them . they sell you used watches”

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Posted 3 years ago

“I ordered 3 sunglasses and 2 of them got lost in the mail ?!?! I am still waiting to hear from your company since Ive filed a claim and paid close to $300 for items I didn’t get.”

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Posted 3 years ago

“Best price hands down for the watch I was looking for. The watch was delivered in 2 days and everything was packaged well and working appropriately. Wouldn't hesitate to purchase from Jomashop again.”

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Posted 3 years ago

“First time buying from Jomashop, and was extremely pleased with the service and product. Highly recommended :)”

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Posted 3 years ago

“Shopping is very easy, their delivery times are good... BUT their online customer support is atrocious; make sure the item you want is in stock for immediate shipping and/or call if it shows it ships in 1-3 days”

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Posted 3 years ago

“I ordered product from the website. They said it is delivered and i never received my product after that i filed claim and they said don't worry we will look in to it. But its been around 2 weeks and i am still waiting for my money or package. You have worst customer service policy and should ask you courier company to take sign before leaving package at the gate so that this could not happen again to anyone else. I lost my 500 dollars because of you guys. You guys should learn about customer service from big companies like apple and amazon.”

Helpful Report

Posted 3 years ago

“They sent me a canceled order and told me that they will reimburse the shipping cost if I send the item back. However, after i sent the package, they changed their words and refused to reimburse the full shipping cost with bad manner! Their customer service representatives are untrustful, not organized, and very rude! I will never use Jomashop again.”

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Posted 3 years ago

“Is very nice buying with yours. Thank you for all.”

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Posted 3 years ago

“Item received as described. Quick shipping.”

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Posted 3 years ago

Jomashop is rated 3.7 based on 3,078 reviews