Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,202 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Bought a Ralph Loren shirt which I found that it is slim fit only after I got the shipping. in the website there was not motioned a word on slim fit. Now, I can not wear this one it is too tight”

Helpful Report

Posted 3 years ago

“Terrible customer service, never shipped my orders. Good thing I used PayPal so I can cancel it easier. Would not tempted with their discount. I would skip this store.”

Helpful Report

Posted 3 years ago

“So I was excited when I found some colognes for a great price, but that eventually turned in to being worried. I order a total of 3 colognes because unfortunately I was going to get charged for delivery, I received one of the items pretty quickly and with that came the price of that cologne and the delivery cost. The other two items I assumed that I was going to get them later but is been a wile now I I have not received them yet. The worst part is that I have written twice asking for status and no answer so far. Please check order below: Order: M2W59054 Thank you!”

Helpful Report

Posted 3 years ago

“Shipping of my new Ray-Ban Mr. Burbank sunglasses was much faster than anything I experienced with Ray-Ban dot com. As an added bonus, unlike what I received from Ray-Ban dot com that last time I ordered from them (which will be my last time, ever), the sunglasses I received from Jomashop were actually brand new and *not* previously owned! So, to sum: Jomashop provided fast shipping of sunglasses exactly as described, along with an absolutely killer price on these made in Italy, acetate and crystal glass lens Mr. Burbank sunglasses.”

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Posted 3 years ago

“I’m very happy with the service and with merchandise and the quick service I definitely recommend Jomashop. Thanks”

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Posted 3 years ago

“Shipped fast and I really really love this fountain pen.”

Helpful Report

Posted 3 years ago

“My first order with jomashop was terrible I didn’t receive my order and they didn’t help me contact USPS or refunded me.”

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Posted 3 years ago

“Very customer friendly, great prices on great products and shipping was quick”

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Posted 3 years ago

“He made many purchases with you, and the truth is the first time that I have problems. I made 5 purchases of which two charged me twice and the others charged me and did not send them, I had to cancel them. They have not returned the money for those 5 purchases 2W07234 2W07266 2W07322 2W07334 2W09716 in the means of payment with which you buy it or in vouchers to make new purchases”

Helpful Report

Posted 3 years ago

“Fantastic transaction, as always! On time, as promised, highly recommend.”

Jomashop 5 star review on 14th April 2022

Helpful Report

Posted 3 years ago

“Excellent customer service and prices. Items as described. Fast shipping. A helpful, polite, USA English speaking human being answered the phone and fixed the mistake I made when ordering - no infuriating computerized voice menus or unintelligible overseas "customer service" agent. Emails questions were answered within the hour.”

Helpful Report

Posted 3 years ago

“Watch was as described. Arrived quickly. Price was very reasonable. Would purchase from Jomashop again.”

Helpful Report

Posted 3 years ago

“Great prices on watches, wallets and handbags. Terrific sale items. Quick delivery. Great selection.”

Jomashop 5 star review on 13th April 2022

Helpful Report

Posted 3 years ago

“Very smooth process, received the watch I ordered in quick time and at a very competitive price. Would happily purchase another watch from Jomashop!”

Helpful Report

Posted 3 years ago

“The Alaia sunglasses are just beautiful! Well made, stylish, sophisticated, and not too large for a woman with a small face. Quality all the way! Jomashop's price for the sunglasses was the best I could find online. They shipped them very quickly, too. :-)”

Helpful Report

Posted 3 years ago

“Excellent stuff and timely delivery”

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Posted 3 years ago

“Great service and Great prices!”

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Posted 3 years ago

“Ordering was easy, shipping was prompt, price was great. Not much else you need when shopping online. A great experience.”

Helpful Report

Posted 3 years ago

“Ordered a Certina watch from Jomashop. Great price and fast shipping. The watch was exactly as advertised.”

Helpful Report

Posted 3 years ago

“It's been four days or so since I sent my inquiry, and I'm still waiting to hear back. I ordered a full size three ounce perfume, and they sent me a little carded sample instead. The thing is I wouldn't have made the order if not for that perfume because it looked like a really good deal, so they ended up getting a big order out of me. I'm really hoping they make it right and don't try to just refund my $10. I don't care if I get a tiny little sample out of this. My order ended up being $80 or so. Either way, this is a long time to wait to hear back. Giving the extra star for having ordered without issue in the past, though I should say I usually have to wait way longer than the allotted time they claim. I once had to wait a month. As of now, I'm not too happy.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,202 reviews