Jomashop Reviews

Name: Jomashop
Rating: 3.72

3.7 Rating 3,353 Reviews

68 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best place to buy, fast shipping!!”

Helpful Report

Posted 4 years ago

“I ordered 2 items received 1 really fast but the second I am still waiting for unfortunately.”

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Posted 4 years ago

“i purchased a Longines Master Collection Automatic Moon Phase GMT Men's Watch L27394713 from Jomashop. the watch turn out to be defective upon receiving it. had a watchmaker examine it and verify there is an issue with the Automatic movement and to return it. I returned the watch paying $126 for shipping fee, per Jomashop instructions. refund was issued excluding the shipping fee. I shouldn't be paying out of pocket to ship back a defective watch Jomashop sold me.”

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Posted 4 years ago

“Product arrived quickly. The scent doesn’t last as long as other perfumes purchased in regular retail stores unfortunately. I wish they offered free shipping coupons with no minimum.”

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Posted 4 years ago

“Competitive prices, love my Tissot watch. Paid for express postage to Australia, which arrived on time and in perfect condition.”

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Posted 4 years ago

“Horrible customer service, and fraud company period. They tell you that it’ll be 1-2 weeks for delivery. But I’m actually they mean 3-4 weeks to ship. Been a week since I ordered something, messaged them today to find out when they are planning to ship, and I was told it was going to take another 2-3 weeks minimum. Customer service pretty much said sorry nothing we can do. Be ready to hurry up and wait.”

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Posted 4 years ago

“Coloqué la orden # M3123592 el dia Agosto 1 del 2022 y hoy Septiembre 9 del 2022 no me han entregado el paquete con destino México. El pago se hizo via amazon pay. En el teléfono de servicio al cliente no resuelven y dan una atención de pésima calidad.”

Jomashop 1 star review on 9th September 2022

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Posted 4 years ago

“Beautiful, brand new watch at a great price, with super fast shipping, what more could you want”

Jomashop 5 star review on 8th September 2022

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Posted 4 years ago

“Great selection of watches, and the website is very user friendly. My watch arrived 5 days after I ordered it, which was one day earlier than promised. Great experience overall, and will definitely shop with them again.”

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Posted 4 years ago

“I never receive my $280 la mer cream!!”

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Posted 4 years ago

“I ordered item on Aug 25, now sep 7 and I haven't received the package yet.”

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Posted 4 years ago

“I ordered a watch with a promo code and a week later was told if I still wanted it I would have to pay full price. Stay away from their offers. I will never shop with them again.”

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Posted 4 years ago

“Web page shoping is very good, customer service not so much...”

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Posted 4 years ago

“I purchased a bottle of cologne and the bottle that was shown was a 3.7 bottle,When the item arrived it was a .08 bottle which is ridiculous. I sent a email to customer services and was told basically that's what i ordered and you can return the purchase....will not shop again and I will tell all of my associates in Monsey and lakewood.”

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Posted 4 years ago

“Jomashop is the real deal. Fast free delivery and excellent prices.”

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Posted 4 years ago

“The bestttt I love Jonás shop. 100% original my ítems”

Jomashop 5 star review on 1st September 2022

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Posted 4 years ago

“Very quick and easy. The best prices from any legitimate retailer. Quick shipping”

Jomashop 5 star review on 31st August 2022

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Posted 4 years ago

“It was been approximately a month!my Order item Still not shipping「Remain one」 And haven't any reminded About the item on back order when I shapping in you website”

Helpful Report

Posted 4 years ago

“It was been approximately a month!my Order item Still not shipping「Remain one」 And haven't any reminded About the item on back order when I shapping in you website”

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Posted 4 years ago

“Nice sunglasses but very fragile. I would have liked to have the information on the ad that the glasses are very fragile and glasses are plastic. Thank you”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 3,353 reviews