Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,078 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 30th July 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“compre 2 relojes, Hamilton KakiH64455523 y un Oriente sunand moon,esfera azul- RA-AK 0011D10B. Orden 2TB3144. Solo recibi el Hamilton kaki. pregunte por el orient,me respondio Shadey 2 que habia sido entregado 14 marzo. La empresa courier en Miami me informo que NO HAN RECIBIDO NINGUN RELOJ.”

Helpful Report

Posted 3 years ago

“Purchased an automatic watch and only wore it once. My neighbor recommended the watch as he purchased the same one and is an expert. WP weeks after the purchase I could not get the crown out, it was extremely tight. My neighbor told me he has the same experience and that could be because it’s new. This passed Sunday I wanted to wear the watch and needed to change the time. The crown was very tight again. Tried to reach Joma shop but they were not answering their phones and their website has been down for three days now. Called for two days and finally got through today and waited for 82 minutes. An man with a British accent who would not give his name came on and I explained the problem. He immediately told me that I don’t know anything about watches and preceded to demean and talk down to me like I was some kind of imbecile. I said I have had several diving watches and automatic watches but never had this issue. Told him that my neighbor has the same issue and he is and expert with dozens of automatic watches and over 25 years of sales experience. The man didn’t care and said that I don’t know what o was doing. I asked for a refund but he said there will be no refund even though the watch was worn only once. He said I would receive an email in a couple of days and if I want I can send it in and his experts will determine if it can be fixed. Haven’t received any emails from Jomashop. I would never buy a damn thing from these arrogant jerks who treat customers who spend good money on their website. My neighbor was also told, no refund. Avoid Jomashop!!!!”

Helpful Report

Posted 3 years ago

“Excellent product, competitive price in an age when it's not easy to find the watch you want at the store in town.”

Helpful Report

Posted 3 years ago

“Jomashop prices are almost always better than anywhere else. I always check Jomashop before I buy a new watch. Their customer service is excellent as well. I returned a defective watch once, and the process was fast and completely painless. I highly recommend Jomashop for purchasing new watches.”

Helpful Report

Posted 3 years ago

“I been a customer of Jomashop for many years and all I can say about them are they just not all about money but they make their customers satisfied on whatever they buy from them.. so lucky and so happy that I found this website and I go shopping whenever i want to .. I absolutely recommend this website .. for me , this website is totally so great ...i Thank YOU, SO MUCH jomashop💟💟💟”

Helpful Report

Posted 3 years ago

“Hello I am happy with your product and service Thank you”

Helpful Report

Posted 3 years ago

“Have bad customer service I bought hublot watch from jomashop and when I receive it i called them hey this watch look like used not new they said not after that i have water inside my watch I told them they thats your fault i know the watch waterproof they said we can’t do anything for you”

Helpful Report

Posted 3 years ago

“I love my Tory Burch glasses. Received on time. Thanks”

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Posted 3 years ago

“Great price and excellent service. I will shop with Jomashop again. Highly recommended for everyone who wants to shop with your company. Thanks heaps. 😊”

Helpful Report

Posted 3 years ago

“Very satisfied 😀”

Helpful Report

Posted 3 years ago

“Service always is good and delivery on time quality 100%”

Helpful Report

Posted 3 years ago

“I bought a Tissot automatic watch, the price including taxes was less than half of the usual price in Europe. Delivery took 2 weeks from U.S. to Czech republic, which is OK, the watch is very nice, unworn, came with original box and manual, without the original warranty card (there is one year Jomashop warranty. I recommend to prepay the taxes when ordering to avoid delays caused by custom office (from my past experience it can take more then one additional month and you will pay the tax anyway).”

Helpful Report

Posted 3 years ago

“I purchased a Hamilton watch from them at a great price. It was delivered on time (express delivery). Genuine product and completely new in box condition. What a great value. Would absolutely do business with them again.”

Helpful Report

Posted 3 years ago

“Was looking for costas with glass frames that didn’t cost a fortune! Found this site and got a pair for under $100! Thanks so much and keep up the good work!”

Helpful Report

Posted 3 years ago

“product price and design, and Fast delivery made me happy.”

Helpful Report

Posted 3 years ago

“Costa Del Mar Fantail sunglasses were genuine brand, delivered fast as promised, and well packaged. I have ordered numerous items from Jomashop, always the genuine item and always on time fast shipping.”

Helpful Report

Posted 3 years ago

“I bought a tissot watch, price was great and, it looks as advertised, most of all I have not problems with the delivery process, TY.”

Helpful Report

Posted 3 years ago

“se compraron: 2 relojes. Hamilton day date(recibido y un Orient sol y luna RA AKOO11D1OB. pero solo recibi el Hamilton.y NO el ORIENT. trackin. USP 9405 5112 0607 9880 0762 66”

Helpful Report

Posted 3 years ago

“I never got my package and customer service takes to much to give you a answer and pick up your call!! First time purchasing and the last. Really bad experience and now i need to wait 5 weeks to find out about my purchase.”

Helpful Report

Posted 3 years ago

“Over the last 12 months I've ordered 4 watches under $500 from Jomashop and every transaction has gone smoothly. The prices were great and the watches were as advertised. Shipping and delivery also went without a hitch.”

Helpful Report

Posted 3 years ago

Jomashop is rated 3.7 based on 3,078 reviews