Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,202 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excelent products”

Helpful Report

Posted 4 years ago

“I would give them 4.5 stars if that were an option. The shipment was prompt and the item was just as depicted and in new condition. I wish that the Salvatore Ferragamo scarf had been packaged better, meaning that it arrived in the original box. Other than that, I'm a repeat and satisfied customer with Jomashop. Thank you!”

Helpful Report

Posted 4 years ago

“I recommend this company for everyone Want high end shoes but you should know ,,, the shipping to Canada is expensive”

Helpful Report

Posted 4 years ago

“I was recommended to this site for good-priced watches and was so glad to find a high-quality watch that I really loved. The shipping was good and it came in one piece. It's working fine and I have no issues with it!”

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Posted 4 years ago

“I am so disappointed with Jomoshop. They sent my order to the wrong address and charged me for that and I didn’t receive the bag which was $1200 and they never refund my money. On my other orders they sent them to the wrong address and I followed up with fedex they told me that they dropped it of to my neighbor. I went there after 2 weeks and going the package. I requested to return one of the items they didn’t accept it. This company is a total mess.”

Helpful Report

Posted 4 years ago

“Outstanding deal on sunglasses of the utmost quality. Arrived early in perfect condition.”

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Posted 4 years ago

“TERRIBLE - they have NO! CUSTOMER SERVICE MODEL AT ALL. In spite of their bragging message on their outgoing telephone message claiming brilliance in customer service, the TRUTH is that they are IMPOSSIBLE TO REACH by phone, email, change, fax or smoke signal, to determine the status of orders.”

Helpful Report

Posted 4 years ago

“It took me about 8 months, to get a credit. Tonise the credit was also a painful experience. My complaints where never even acknowledged.”

Helpful Report

Posted 4 years ago

“Placed an order 2 weeks ago and paid extra for 2 day shipping. Well, I got an email two days later telling me that my item has shipped. I still haven’t received it. I called DHL Shipping and gave them the tracking number and they said that the shipping manifest was created by Joma but the item was never dropped off. What a bummer!”

Helpful Report

Posted 4 years ago

“Quick, free shipping. Beautiful watch with the features I want: blue dial, blue leather, legible sweep hands, 3 hands, minute & hour hands glow in the dark, calendar in 3 o'clock position, no day, Eco-drive technology. Also has a diver's dial, which does not rotate. This is considered a minus, but not by me, since this helps this watch attain a 50% discount from list. Makes the dial a bit larger at 43mm, another desired trait.”

Helpful Report

Posted 4 years ago

“Thank you Jomashop. Easy to order and received ontime. Legit Authentic Product.”

Helpful Report

Posted 4 years ago

“Although hold time for a customer service rep was excessive, returned was handled timely. It would be great a customer experience if returns are free.”

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Posted 4 years ago

“Easy to order, received on time, saved about $60 bucks!”

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Posted 4 years ago

“Thank you Jomashop. It took me a year to find my favorite lipstick and brand and Lord behold Jomashop had the lipstick. If you can't find that favorite item, check first with Jomashop.”

Helpful Report

Posted 4 years ago

“Availability, shipping and delivery time couldn't be any better.”

Helpful Report

Posted 4 years ago

“Very slow service. I received a tracking number for my order but it doesn’t work. I contacted customer service after a few days and it’s only then that my order got shipped. Wish the service is faster.”

Helpful Report

Posted 4 years ago

“It was a perfect gift for my wife thanks”

Helpful Report

Posted 4 years ago

“I’m not happy about my order, I didn’t receive my bag and paid so much and been trying to reach out but they never want to solve this matter ! I want my money back!”

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Posted 4 years ago

“Purchased a Tissot watch, arrived with a damage button and Jomashop will not replace! Terrible customer service, do not buy here!! No warranty either even though they market that on their site, fraud!”

Helpful Report

Posted 4 years ago

“I'm very satisfied with the excellent service and the good price. The delivery was faster than I thought.”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 3,202 reviews