Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,095 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The watch I received did not work. I asked to refund it. First they asked me to pay for the shipping cost back, second they did not even refund the full price!!! This is not acceptable in the 'Amazon age'!”

Helpful Report

Posted 5 years ago

“THE PRODUCT WAS PERFECT AND DELIVERY WAS REALLY EARLIER THAN EXPECTED.”

Helpful Report

Posted 5 years ago

“I love the ease of finding he right watch to fit my style.”

Helpful Report

Posted 5 years ago

“Great price, very fast and free shipping, good customer service, will shop Jomashop again.”

Helpful Report

Posted 5 years ago

“Easy to order! Awesome prices! Quick delivery! What else can you ask for from a business. Just check to make sure the item you order is in stock.”

Helpful Report

Posted 5 years ago

“Ordered on February 3rd and now found out it out of stock. Wasted time and money for nothing”

Helpful Report

Posted 5 years ago

“Ordered an item on Feb 1 for Valentine’s Day. Was informed on Feb 12 item was out of stock and order cancelled. Only informed after inquiring. Now Feb 24 and still no refund despite multiple emails. Terrible customer service and thieves.”

Helpful Report

Posted 5 years ago

“Good selection and prices. I'll order from them again.”

Helpful Report

Posted 5 years ago

“I love the watch. It's different and looks so good. Love it. I will consider buying from this company again. Edna”

Helpful Report

Posted 5 years ago

“ordered 5 items on 27/11/2019 was promised by them that we should received within 5 to 10 days as The latest. Up to today 25/2/2020 we only received 1 item and it broken. Many attempts to contact Jomas shop But had 2 responses after that not hear from them for weeks. Be ware don’t buy from them they are scam.”

Helpful Report

Posted 5 years ago

“Got a cotton t-shirt size L instead of a 250USD wool sweater size S. Perfect deal! Chat doesn't work, nobody answers by phone.”

Helpful Report

Posted 5 years ago

“Always the best price and fast delivery. Good customer service as well. By far 3rd or 4th purchase and those guys never disappoint.”

Helpful Report

Posted 5 years ago

“Amazing Movado watch at a great price! Shipping was literally overnight, but free! Will be coming back to this shop!”

Helpful Report

Posted 5 years ago

“The product was of good quality but the customer service was rude and less than helpful. I had to spend an inordinate amount of time trying to rectify a billing error. The hassle was not worth the few dollars saved at the time of purchase. I will definitely buy elsewhere in the future.”

Helpful Report

Posted 5 years ago

“Wrong item received. Email to customer service has not been replied for a week. Chat with CSA is a joke.”

Helpful Report

Posted 5 years ago

“Did not send instructions will not answer emails but still send me scores of annoying ads. I have paid for six watches in the last three weeks. Only got three delivered”

Helpful Report

Posted 5 years ago

“Great selection, great prices, easy shopping, excellent customer service. Couldn't have asked for better.”

Helpful Report

Posted 5 years ago

“I have bought watch it has scratches like it was used, I returned it and asked for new they sent me same again. I have must to pay 2 times customs fee in my country.”

Helpful Report

Posted 5 years ago

“Awesome shopping experience. Delivery was quick, and when i encountered a concern with my purchase, the customer service team provided excellent service and responded with urgency.”

Helpful Report

Posted 5 years ago

“I'm disappointed in you”

Helpful Report

Posted 5 years ago

Jomashop is rated 3.7 based on 3,095 reviews