Jomashop Reviews

Name: Jomashop
Rating: 3.64

3.6 Rating 2,785 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.6

Based on 2,785 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 26th April 2024

Anonymous

Jomashop 1 star review on 22nd April 2024

Casimir Von Schantz

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for the 2 day shipping and was charged extra for it but then the item goes on back order and then when they backwater came in it still took longer than the 2 days so I do not know why I always charged for express shipping”

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Posted 4 years ago

“Paid for the 2 day shipping but item was back ordered and then when it did come in it's still took longer than the 2 days so not sure why I was still charge for the shipping”

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Posted 4 years ago

“Didn't receive order until two days after scheduled arrival which was to have been for an anniversary. I had paid extra for on time arrival.”

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Posted 4 years ago

“wrong item received”

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Posted 4 years ago

“Although this purse (Michael Kors Voyager Crossgrain Leather Tote- Black) was delivered promptly and is very beautiful it either was "used" or defective. It was packaged effectively which leads me to believe this. There was no way this thing could have been damaged in transit. It was either used or like I said defective but no where in the description did it mention it was used. I will not be ordering here again. I tried to leave a review twice on their website and both times my reviews were deleted. Stay away from this company.”

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Posted 5 years ago

Jomashop is rated 3.6 based on 2,785 reviews