Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,074 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

877-834-1434

Write Your review

Tell us how Jomashop made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jomashop 1 star review on 22nd July 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst buying experience has been in this store, the order was lost and in the chat they don't answer and when I call to the call center the treatment is indifferent, as if they don't care. I have almost 2 weeks with this issue and they are unable to refund the money.”

Helpful Report

Posted 2 years ago

“Best place to buy, fast shipping!!”

Helpful Report

Posted 2 years ago

“I ordered 2 items received 1 really fast but the second I am still waiting for unfortunately.”

Helpful Report

Posted 2 years ago

“i purchased a Longines Master Collection Automatic Moon Phase GMT Men's Watch L27394713 from Jomashop. the watch turn out to be defective upon receiving it. had a watchmaker examine it and verify there is an issue with the Automatic movement and to return it. I returned the watch paying $126 for shipping fee, per Jomashop instructions. refund was issued excluding the shipping fee. I shouldn't be paying out of pocket to ship back a defective watch Jomashop sold me.”

Helpful Report

Posted 2 years ago

“Product arrived quickly. The scent doesn’t last as long as other perfumes purchased in regular retail stores unfortunately. I wish they offered free shipping coupons with no minimum.”

Helpful Report

Posted 2 years ago

“Competitive prices, love my Tissot watch. Paid for express postage to Australia, which arrived on time and in perfect condition.”

Helpful Report

Posted 2 years ago

“Horrible customer service, and fraud company period. They tell you that it’ll be 1-2 weeks for delivery. But I’m actually they mean 3-4 weeks to ship. Been a week since I ordered something, messaged them today to find out when they are planning to ship, and I was told it was going to take another 2-3 weeks minimum. Customer service pretty much said sorry nothing we can do. Be ready to hurry up and wait.”

Helpful Report

Posted 2 years ago

“Coloqué la orden # M3123592 el dia Agosto 1 del 2022 y hoy Septiembre 9 del 2022 no me han entregado el paquete con destino México. El pago se hizo via amazon pay. En el teléfono de servicio al cliente no resuelven y dan una atención de pésima calidad.”

Jomashop 1 star review on 9th September 2022

Helpful Report

Posted 2 years ago

“Beautiful, brand new watch at a great price, with super fast shipping, what more could you want”

Jomashop 5 star review on 8th September 2022

Helpful Report

Posted 2 years ago

“Great selection of watches, and the website is very user friendly. My watch arrived 5 days after I ordered it, which was one day earlier than promised. Great experience overall, and will definitely shop with them again.”

Helpful Report

Posted 2 years ago

“I never receive my $280 la mer cream!!”

Helpful Report

Posted 2 years ago

“I ordered item on Aug 25, now sep 7 and I haven't received the package yet.”

Helpful Report

Posted 2 years ago

“I ordered a watch with a promo code and a week later was told if I still wanted it I would have to pay full price. Stay away from their offers. I will never shop with them again.”

Helpful Report

Posted 2 years ago

“Web page shoping is very good, customer service not so much...”

Helpful Report

Posted 2 years ago

“I purchased a bottle of cologne and the bottle that was shown was a 3.7 bottle,When the item arrived it was a .08 bottle which is ridiculous. I sent a email to customer services and was told basically that's what i ordered and you can return the purchase....will not shop again and I will tell all of my associates in Monsey and lakewood.”

Helpful Report

Posted 2 years ago

“Jomashop is the real deal. Fast free delivery and excellent prices.”

Helpful Report

Posted 2 years ago

“The bestttt I love Jonás shop. 100% original my ítems”

Jomashop 5 star review on 1st September 2022

Helpful Report

Posted 2 years ago

“Very quick and easy. The best prices from any legitimate retailer. Quick shipping”

Jomashop 5 star review on 31st August 2022

Helpful Report

Posted 2 years ago

“It was been approximately a month!my Order item Still not shipping「Remain one」 And haven't any reminded About the item on back order when I shapping in you website”

Helpful Report

Posted 2 years ago

“It was been approximately a month!my Order item Still not shipping「Remain one」 And haven't any reminded About the item on back order when I shapping in you website”

Helpful Report

Posted 2 years ago

Jomashop is rated 3.7 based on 3,074 reviews