“Bought a Parkside Greenhouse £39.99. Waited until the winds died down for 6 weeks. Managed to follow the basic instructions and assembled it. Within 2 days a puff of wind blew it over and it is in bits again on the floor. The securing pegs and string totally inadequate. Very disappointed with this product. Complete waste of money. It would be more secure with matchsticks.”
“Have never been treated so badly from a member of staff at a brand new Lidl, who shockingly turned out to be the manager. In these times when we should be kind to one another more than ever, this particular individual should be ashamed of themselves.”
“Yesterday Lidl sensibly limiting customers in, and then only essential workers from 7.30am with ID. That's a good idea, but the manager let in her friends who I know are unemployed, they then went onto load up their trollies.
I can't see anything on website about new shopping hours, it's needs to be published, and then customers can challenge staff who are abuxing it.”
“Just been informed that a Male customer managed to buy 23 whole chickens at LIDL Ryhope, what the heck is going on...surely this cannot be right as just the other day a woman was refused all of her dairy products as she had trays full in her trolley and ended up with being allowed to purchase about a 1/5th. Get a grip LIDL, be seen to be fair across the board.”
“What do you mean what went wrong, well your brand of Newgate Soups are now watered down & are tasteless, it's a shame was a good product until a week ago, second tin I opened of Carrot & Coriander but again it was like water not like the ones before. You have made a nice product into a rubbish one.”
“Why have your Newgate doors been watered down the are now tasteless. You haven't lowered the price in fact the prices have gone up. Your range of Newgate soup is now rubbish, low quality & tasteless.
Opened a tin of Carrot & Coriander soup last night it was like eating brown water discussing taste.
Well you ruined a nice range of soups. Better look for a new brand.”
“On the 22nd January I bought a 180g pack of cold water prawns from Lidl and it only contained 159g of prawns . Tweets and emails to customer services and a request from them for my email address, which I supplied remain unanswered.
I also contacted customer services by telephone on 27th February and was assured that I would receive a response within 10 days. I did not.
I purchased another pack this week and that only had 163grams of prawns.
I rang again today and was assured I would receive a response by the end of today. I am not surprised that I didn't.
No contact, other than requesting my email address, from them in 7 weeks.”
“On the 22nd January I bought a 180g pack of cold water prawns from Lidl and it only contained 159g of prawns . Tweets and emails to customer services and a request from them for my email address, which I supplied remain unanswered.
I also contacted customer services by telephone on 27th February and was assured that I would receive a response within 10 days. I did not.
I purchased another pack this week and that only had 163grams of prawns.
I rang again today and was assured I would receive a response by the end of today. I am not surprised that I didn't.
No contact, other than requesting my email address, from them in 7 weeks.”
“Amazing selection of fruit and vegetables! Promotes healthy products. What I love about Lidl’s is their bakery and how they manage to make delicious bread and pastries and how they handle making it clean and sanitary. I also love the meat selection aswell and the chef select sections. Also I love how in lidl they never put up unhealthy snacks on display and basically hide away all their chocolate 😂, they also have great prices! Better than any other uk super market!”
“Kireen manager in grosshill swindon he has no respect to customers asking for to pay for 1 pistecio price of full pack I paid for it he started argument besides this there was so many pistecio on the floor manager is not bothered about that at all.”
“Lidl currently building their new HQ in Tolworth/Surbiton road works causing mayhem & chaos to locals.Not a good impression, already a nightmare neighbour.There are no Lidl or Aldi stores in the area.Aldi you would be more than welcome.”
“The car park is not safe. I had a puncture in a tyre when leaving because it was so dirty. Then I over stayed waiting for someone to fix the tyre. When I received the parking notice I went to complain, Poor customer service I got mixed messages from members of staff, from one side it was possible to canceI the ticket from another side I was told is not possible I have to contact the parking company directly. Then I asked to see the manager. I was told to wait for the manager who was in a "meeting " in a lidl backroom??? For 40 mins, I waited for an hour but he never came and the body language of members of staff showed they were lying there was something fishy. "No help". Anyway just be aware what to expect when you drive to shop in ldl. Customer service 👎👎👎”
“I purchased a turkey at lidl with a sell by date of 26th dec. When i went to cook it it was rancid and slimy. No xmas dinner for my family this year . Thank you lidl. They refunded my money and customer services were apologetic and promised to send me some vouchers as my day was ruined ! A month later and they have duly arrived. 15 pounds was all my distress was worth to them. Needless to say i will not be shopping there anytime soon”
“Live lidl fruit meat & middle aisle bargains.
Today went to llanishen store cardiff.
Was busy had to go in the store for basket .
Was annoyed at area manager prancing around whilst staff as usual very busy .
Why dont they get shot of area managers that use up so much budget on big cars and even bigger wages.
They could employ more staff that are useful to the stores not the useless penpushers that cause unnecessary stress to the happy helpful workers .
JUST SAYING”
“My mother purchased a stand alone oven a few years ago. By chance on moving it we discovered that it had burnt a huge hole in the wooden work surface. It could have set the house in fire. Lidl’s response is that they do not know what happened, apparently it should not be placed on the standard wooden surfaces you buy at bbq although the instructions do not say so, and they will do nothing to compensate or warn users. Please beware of the silver crest oven. I am reporting the matter to trading standards. This is a fire waiting to happen.”
“Rancid turkey at Christmas. Returned receipt to customer service but just sent. £15 voucher. The turkey cost more. Why do I want vouches when I will not shop there again. Very poor customer service. Sent a letter with receipt but no reply for over two weeks so telephoned. Hence the vouchers! Terrible service. Can’t rate star as not working. They have enough one star most probably.u”
