Shein Reviews

Name: Shein
Rating: 1.90

1.9 Rating 1,641 Reviews

20 %

of reviewers recommend Shein

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Metrics

1.9

Based on 1,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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251

Anonymous

Anonymous // 01/01/2019

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“Extremely low quality materials and sewing, random sizes, baggy shapes. Dismal translations of their website to other languages (not GT - even this would do better job). Shady refund policy (I managed to return the stuff and got money back after I contacted Customer Service to ask for address and all). Their level and modus operandi is similar to Alibaba. Selling junk to greedy Westeners who care only about price. You may get accidentally 1 wearable item out of 20. If that's good enough for you, go for it.”

Helpful Report

Posted 7 years ago

Shein is rated 1.9 based on 1,641 reviews