“I bought my daughter a pair of My Little Pony boots for school from the store in Halifax and after a couple of weeks the My Little Pony picture on the back came off on the left boot.
I tweeted them and the direct messaged me and wanted me to send the boots to their head office at my cost and if they thought it was a fault they would refund the postage cost.
My daughter needed them for school as it was cold and couldn't wear her shoes but they weren't bothered so I paid £18 for a pair of boots that looked awful after two weeks and their customer service was awful!”
“Good prices compared to competitors, good quality, just variance in shoes sizes within a range (size 10 may be smaller on a certain boot than another).”
“I ordered some welly shoes from the Coalville Store. They arrived within 3 days. Unfortunately they didn’t fit and the store operative searched other stores for a different size. When no alternative could be found as these were out of season I was given a no questions refund. Excellent service. I would definitely use this store again”
“I have bought lots of shoes for all the family from Shoe zone they are such good value for money I paid 42.00 from a very well known store for my grandson and they lasted 6 weeks
I bought a pair from shoe zone for a quarter of the price and so far nothing wrong at all 8 weeks ago will update when they start to wear”
