“Do not ever but from this company. I paid £10 for a pair of shoes for my daughter, she wore them to school for 1 day and they are ruined. Apparently shoe zone find this acceptable! Staff are incredibly rude! Please beware”
“I bought some trainers from Chesterfield shoe zones with in a two days my souls had dropped out of my trainers and I wore the second pair out side of my trainers where busted I'm not happy with the shop”
“Very poor customer service in Aberdeen shoezone this afternoon-Jackie had no manners whatsoever didnt acknowledge me as a customer was too busy talking to another member of staff no please no thank you nothing must say though a young lad did notice the lack of manners from Jackie and thanked me and wished me a nice afternoon wont be back in that shop sooon.”
“Trying to return the shoes I ordered , it’s impossible, no reachable customer service! These shoes are super uncomfortable, and yes I ordered a size larger as instructed. Customer survey, why are you asking how I communicated?? There is no customer service!!”
“Extremely rude man in St Stephens branch Norwich - totally lacking in customer service skills. Needs to revisit his education - a complete lack of awareness of his role requirements.”
“I bought a pair of block hill sandals from Eastleigh shoe-zone this morning.......After buying it I strutted around with it for 10 mins inside the swan centre ... I felt quite uncomfortable... I wanted to return it or get another one... the sales lady flatly refused telling me that the back of the shoe shows worn... cannot sell it... so no refund ... no exchange.... never faced such ridiculous attitude in my life....Terrible place.... Will never go back to this shop again.Advise to people ... avoid shoe-zone eastleigh at any cost.”
“I recently purchased a pair of earthworks boots via click and collect , I picked up the boots for the Torquay store and after the first day of use it cut into my skin above my ankles , still waiting for someone from customer services to contact me .... this is my 3rd pair of the same brand boots , never had this problem before”
“Very good price. 2 pairs of comfy clog shoes for £10. Delivered to my door next day. Only paid a couple of £'s for the privilege of next day delivery.”
“I ordered boots on Oct. 1st..charged to my credit card.....so far to this date & NO boots &n no refund which I asked for. I would NOT recommend shopping on this site ------------not a happy camper with first snow arriving overnight!!”
“I bought some boots online from Shoezone and found a couple of the pairs very comfortable, but needed to return some as well. I took them back to the shop and the assistant was friendly and efficient and completed the return quickly.”
