SIROKO Reviews

Name: SIROKO
Address: San Bernardo 60-2ºD, Gijón, Asturias, Asturias
Rating: 3.66

3.7 Rating 507 Reviews

66 %

of reviewers recommend SIROKO

3.7

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how SIROKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A ce prix là rien n'a dire je recommande”

Helpful Report

Posted 5 months ago

Hello, Thank you very much for your comment. Your feedback is very important to us and helps us to continuously improve. Enjoy your purchase! Have a nice day!

Posted 5 months ago

“He tenido un problemilla con un producto pero me han hecho una compensación bastante correcta.”

Helpful Report

Posted 5 months ago

Hola Pedro, Muchas gracias por compartir tu experiencia. Lamentamos el inconveniente que tuviste, pero nos alegra saber que hemos podido compensarte de manera satisfactoria. ¡Disfruta de tu compra! ¡Que tengas un excelente día!

Posted 5 months ago

“The product itself is outstanding. Great materials and finishing. It really keeps you warm. My only negative comment (that is why i don't give 5 stars) is for the sizing tool. It told me a Medium and it is way too big.”

Helpful Report

Posted 5 months ago

“I would advise everyone not to use this online retailer. When I returned the item, they claimed that the return was not complete and I had to transfer more money.”

Helpful Report

Posted 5 months ago

“Precioso,”

Helpful Report

Posted 5 months ago

“Una auténtica maravilla, súper cómodo y transpirable 🙌🏻”

Helpful Report

Posted 5 months ago

“Chaqueta muy top, rebosa calidad por los cuatro costados, y un precio sin competencia, talla bien, más bien amplia.”

Helpful Report

Posted 6 months ago

“Solo dos semanas para devolver un producto. Si quieres hacer un regalo CUIDADO porque le tendrás que meter prisa por si necesita devolución o como en mi caso, cambio de talla. Ahora me toca comermelo. No vuelvo a comprar aqui.”

Helpful Report

Posted 6 months ago

“Hola, los calcetines DW FJORD especifican que son para invierno de -10 a 5 grados. pero son muy finos creo que no son para esas temperaturas, se transparente el pie. Me queda probarlos pero creo que se han equivocado en poner las temperatura.”

Helpful Report

Posted 7 months ago

“I was thrilled when I received my order from Siroko. I couldn’t wait to try them on. However, my excitement quickly turned to disappointment when I discovered that one of the sleeves had a factory defect. I reached out to their customer service team immediately, hoping for a swift resolution. Unfortunately, after a week of back-and-forth communication, I was left frustrated and without a solution. To my dismay, I was eventually told that I had caused the defect by not wearing the shirt properly. This accusation is both unfair and unfounded, as the shirt was brand new and had only been in my possession for 24 hours.”

Helpful Report

Posted 7 months ago

“Mala calidad no le e puesto ni 10 salidas y ya se está rompiendo por donde el cosido de la badana y me dicen que es del uso, pues vaya una mierda”

Helpful Report

Posted 7 months ago

“Culote de buena calidad, buen precio. Me compraré otro”

Helpful Report

Posted 7 months ago

“Belli, comodi per uscite veloci o poco impegnative.”

Helpful Report

Posted 7 months ago

“Terrible experience! I ordered a T-shirt which got damaged the same day I put it on (the zipper), even though I ordered the size according to their size guide. They refused a refund claiming that the damage was my fault!”

Helpful Report

Posted 8 months ago

“Siroko doesn't have any costumer services. If there is a need for changing your size ore return of bought item there is absolutely no way to get in contact. Why don't Siroko not just inform the customer about a return adresse with every delivery? I have tried to change a t-shirt, ontil now I have at least 8 e-mails this with request, but still no way to log in to Siroko customer service to download a return label???? WHY.”

Helpful Report

Posted 8 months ago

“BEWARE IN CANADA Horrible service. I order 430$ worth of items, they were too small. They informed me there was nothing they could do to help me and I had to pay an extra 15$ just for them to generate a return form for me, on top of it I paid 100$ in duties. I wanted to reorder in a different size but their customer service was so unprofessional and cold that I would never want to spend my money here again.”

Helpful Report

Posted 8 months ago

“Un gran maillot, textura única, ajuste perfecto, cómodo, seca rápido. Superior.”

Helpful Report

Posted 8 months ago

“Perfect fit awesome quality and nice color”

Helpful Report

Posted 8 months ago

“At first I was super happy with this shirt as it looks nice and has a good fit. After wearing it only three times (and washing / drying it correctly) the fabric broke and it has holes at the back now. I got in contact with Siroko to let them know about the disfunctional material but they did not care. I bought seven items and this one is the only broken one - so would not recommend to buy this shirt! Not worth spending 80 € on a shirt that breaks after being worn three times!!”

Helpful Report

Posted 9 months ago

“Le doy solo una estrella por varios motivos siendo un culote muy muy bueno. 4 compañeros comoramos este culot y a los 4 nos a pasado lo mismo. La badana en las tallas mas pequeñas XS S y M tendría que ir cosida 4CM mas hacía delante ya que donde esta colocada se te queda la mitad detras del culo de manera que tus isquiones sentados em el sillín no tienen badana alguna, si señores vas absolutamente sin badana alguna! Llevamos los 4 compañeros a la costurera a adelantar las badanas esos 4cm y mano de santo la badana justamente en su sitio! Zero dolor en mas de 6h de bicicleta! LE DARÍA 5 ESTRELLAS SI RECTIFICARAN ESTE FALLO... Lo mas jodido de esto esque la gente no se da cuenta de este error y piensa que a comprado un culot de mala calidad...”

Helpful Report

Posted 9 months ago

SIROKO is rated 3.7 based on 507 reviews