Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I finally went to my credit card company and had the billing erased. They are crooks with false advertising and only automated replies when you send and inquiry. DO Not do business with these crooks.”

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Posted 2 years ago

“Two out of items never received. Did get a refund after many inquiries about the products.”

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Posted 3 years ago

“WISH is too too fun. Filled with cool stuff. They are quick, but I have used WISH going on 2 yrs. without any problems. Shipping is high & they are not a "luxury" brand but so far so good.”

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Posted 3 years ago

“wish is a bad company …there refund or cancel policy is so fact or it for ever for then to refund you or cancel any item and you have deal with AI to get any answer from them and it takes 3 day to get a answer i would not even waste my time on this company ever , buy form amazon or eBay you will get better quality and service and be so much happy”

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Posted 3 years ago

“I have received refunds from items not up to standard, only had 1 issue when a jkt was too small and didn't get a refund so had to gave it away! However it has been mainly positive with there customer services, however remember this is a discount platform and you get what you pay for!”

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Posted 3 years ago

“Never received my order. Their customer support is bs... just electronic replies.”

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Posted 3 years ago

“I supposed to receive the item by April 23rd (Money Back Guarantee) Per Wish's policy, if my item isn't delivered by the maximum delivery date, Wish would give me a full refund. They are refusing to give my money back. I still haven't received the item. It is very difficult to reach them, and by email they copy and paste the same answers over and over again. I've already posted my complaint on Complain.biz”

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Posted 3 years ago

“Bruh why do people want Wish to get taken down? They just host stuff, not make them. They do not make those iPhone 12 ripoff stuff, and it is hard for them to directly contact the factories that make these products. Wish is just like eBay. eBay has lots of scan products that don't work, but wish has a lot of cheaper products. It's really important you don't buy electronics because they're a bit or miss (usually miss), and buy the ones with good reviews. Seriously, stop complaining when it's your fault for using the website to buy obvious scams. The website itself isn't the problem there are many fake products, you are the problem because you don't pay attention and are ignorant.”

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Posted 3 years ago

“Over a month and still have not received my order not good.”

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Posted 3 years ago

“The product I ordered showed photos of a 2XU compression shirt. The product that arrived was a fake brand and far from 2XU in quality. Last time I use Wish.”

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Posted 3 years ago

“The worst company I have ever dealt with. Wrong goods; no attempt to accept returns, useless and untruthful response to customer service enquiries. Utterly incompetent and deceitful. Might as well be a scam. Should be banned from advertising.”

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Posted 3 years ago

“Aren’t there any lawyers out there who want to start a class action lawsuit against them? They do so many shady and I’m willing to bet illegal things. I ordered things that were never sent and was only refunded the amount of the product. No refund for shipping or VAT. So, this is concerning. Also, when I ordered it, it was one price, but then the price changed and I was not able to back out of the purchase. This is fraud. Others see it too. I am not the only one. I read the reviews and speak to people I know about it. It is really only barely legit. Come on law people. This is a class action ready suit with loads of proof and no disclaimers or fine print that I have found that state they can commit fraud or theft.”

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Posted 3 years ago

“I had a bad experienced with the seller, from faults advertising to no help from the supporters. It was scam, please be careful when you order from this company. They never offer that I will let the seller in touch with you nor to make it right. Very poor service.”

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Posted 3 years ago

“Misrepresentation: Ordered 200mm caliper advertised in the Google list and received a 150mm caliper. Pointed out the error and sent a copy of the order to Wish. They replied saying that I had received what I ordered. Clearly, if you can get away with it then that is all that matters.”

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Posted 3 years ago

“I'm making order 2021/02/06 id 601e9ba6f52155bbd7eaf75c never delivered or refunded making second order 2021/02/24 id 6036dc5d39e8c628e3ab6890 never delivered or refunded I want same bury stop wish to steal the customer”

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Posted 3 years ago

“never received item and was never advised "the refund window for this item closed on 19 Oct. 2020" Scam! Scam! Scam! Took my money and ran!!!!!!”

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Posted 3 years ago

“DO NOT ORDER FROM THIS COMPANY they advertise easy returns within 30 days...there is nothing easy about their return process. I ordered slip covers for my kitchen bar stools, to be fair they did arrive but we didn't like them. Contacting the company is a joke, its all automated. After numerous messages they finally said " We are sorry you are not pleased with your order, we hope you will be happier next time. THERE WILL DEFINITELY NOT BE A NEXT TIME!!”

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Posted 3 years ago

“Absolutely extremely poor contact support. This team is charging me a monthly subscription without me being registered to any and refusing to provide a refund. I have been trying to contact them months now to resolve the issue and they are not resolving it or helping or even knowing that needs to happen. Total frauds and will report legally on this instance.”

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Posted 3 years ago

“I submitted 4 orders for some dog toys. One was for a pack of three (received) and three separate orders for single toys (1 received). It took a really long time to receive the toys I did get and then I received notices saying everything was delivered. No they were not. Two items have still not been received but Wish says they were delivered so they will not make restitution. I will never order anything from this website and I warn everyone to think long and hard before spending money on this site.”

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Posted 3 years ago

“Is there a way to give this business LESS than 1 star? How about a NEGATIVE 5 stars? After reading other reviews, I see that we were not the first to be scammed. Our order (over $200 in clothing) was was not delivered When we contacted the company, they asked for additional information, which we provided. Then they asked for different information, which we provided. Then after more than four different exchanges over several months we were eventually told that we only had 30 days to request a refund. They completely scammed us. I will be filing a complaint with the Better Business Bureau and anywhere else possible to prevent these crooks from continuing to operate.”

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Posted 3 years ago

Wish is rated 1.2 based on 3,671 reviews