Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This has happened to me twice asking for shipping cost when I have already paid this is a scam shipping fee went up second time”

Helpful Report

Posted 2 years ago

“Despite advertising that Wish refunds etc their customer service is non existent when you have a problem. They just keep sending the same stock answer email and so do not address your query. They take the money and run. No intention to provide service, let alone a refund for faulty, inferior, rubbish Chinese products. Do not be tempted.”

Helpful Report

Posted 2 years ago

“Wish are thieves Wish obviously don’t manage their suppliers. Watch out for a Scam! They have a 30 day refund policy that they use to cheat customers!! I ordered product and was told I would receive it 33 days later. When it didn’t arrive I queried and was told be patient. I never received the item and when I tried to claim I was refused because it was past 30 days? They made no attempt to validate the fact that the item never reached Australia. That makes them THIEVES ☹️”

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Posted 2 years ago

“They ask for bank statements and photo of your ID before processing the order and then your account gets blocked”

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Posted 2 years ago

“The expensive garden furniture I ordered never turned up, the refund was sent to wish cash... basically I have to spend it on wish products which is a total scam ! I was offered a refund to my bank but it never happened, 7 weeks later and lots of complaints from me and they still have my money and I have had to go to trading standards to get it back. DO NOT USE THEM”

Helpful Report

Posted 2 years ago

“NEVER, if you're a business owner offer your store as a wish pickup location. Your left with organizing, dealing with wish inconsistencies, storage issues all for $.50 a package. Not worth it!! Not to add "Buy it nows" leaving you PENNIES for multiple package pulls.”

Helpful Report

Posted 2 years ago

“So I ordered a refurbished JBL speaker which I was expecting but when I got it I was so confused, the size was small and the speaker wasn't JBL! It was like a total scam.”

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Posted 2 years ago

“Wish had taken over £200 from my account with out my authorisation and with out ordering the items they charged me for. I have been writing since October and never got the issue resolved and still waiting to get my money back for over nine months. Does any one know how to get my money back. I am a pensioner and can't afford to loose the money. Please help if you know how to get my money back please advise”

Helpful Report

Posted 2 years ago

“Ordered a tool set for $18 got a 25 cent10 mm junk wrench. Ordered 2 led bulbs for $13.got 1 . All orders were way below what picture shows. Ordered a small saw for dril for . 50. Paid $4 shipping. Was worth . 2.destroyed itself first use. Do not buy from with or joyful. They are the same company”

Helpful Report

Posted 2 years ago

“Item descriptions are misleading as misleading can get pictures and descriptions say it's one thing and then somewhere in some little bitty freaking writing somewhere it says very very short and not descriptive at all what it really is which is junk. Robbers, scammers, thieves is what wish is. Everything described a small refrigerator ended up being a cool ice pack.”

Helpful Report

Posted 2 years ago

“I bought a samsung phone that wad not compatible with any network!! Total scam”

Helpful Report

Posted 2 years ago

“Placed an order for store collection. Store closed down. Can’t collect my parcel. Only wish credit offered not refund.”

Helpful Report

Posted 2 years ago

“To all readers. These reviews are all very accurate. Wish is a fraudulent money making,. dishonest organisation. All the reviews are true! Beware of "WISH"!”

Helpful Report

Posted 2 years ago

“I bought 3 artworks, they are all a poor quality, blurry and folded, so I will never be able to get the creases out. I also bought a top, which is a very poor rip off of a top that they advertise, again the print is a poor quality and it's much shorter than the top advertised. I'll never buy from them again. Wish has agreed to refund one of the artworks, but is disputing the top. An expensive lesson in buying online.”

Helpful Report

Posted 2 years ago

“Don’t buy From wish anything expensive you buy will not get to you. I pick up everything in combined order and they have the hide to say I have picked the items up that I don’t receive. They are a putrid bunch of Chinese theiving low life’s using America as a show piece. Nothing comes from America it’s all Chinese rubbish and they are stealing from us. They are GRUBS. They sit on your money when things don’t show up and it takes a long time to get your money back PLEASE DONT BUY FROM THEM YOU WILL THANK ME. BAD LUCK FOR YOU CHINESE PIGS.”

Helpful Report

Posted 2 years ago

“Wish!! Terrible - most of the items don't arrive and if they do they charge you a re stocking fee for non collection even though you have!!! The rare items that do arrive are cheap tat - and you cannot contact anyone human as it's always a robot response!! And if you return something they give you a fake address in Schipol!!! Avoid totally!!”

Helpful Report

Posted 2 years ago

“Ordered TESLA Model 3 S X Y Counterweight ring from Wish.com. Send some cream and not honoring the sale, customer service not refunding nor sending original item ordered. Stay away from this company, not worth the hassel.”

Helpful Report

Posted 2 years ago

“I placed an order on Feb. 19, 2021 and never received it. The company did not even refund my money. BEWARE of this site!!!!!”

Helpful Report

Posted 2 years ago

“They should be shut down. They present a product at a price and if you select color, the price automatically increases. False advertising! I never got the item I ordered, got the run around from the company. Finally it was resolved via my credit card company. Never do business with these fakes.”

Helpful Report

Posted 2 years ago

“Wish is misleading. Recently thought I was buying 3 CCTV cameras. Options were to purchase with SD cards (or so I thought). I chose the option for 32GB cards. Paid $60, all I received were the cards. Trying to send these back as cards without cameras are useless to me. Will not use Wish ever again.”

Helpful Report

Posted 2 years ago

Wish is rated 1.2 based on 3,671 reviews