Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received refund. Took my money for nothing. Another item sent wasn't anything to do with what I'd ordered. Fraudulent company. Stay clear of it. Unsure how they ate allowed to trade.”

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Posted 5 years ago

“How can I have any trust in a company that wants you to register first and then see any products? This is pure personal information harvesting. A respectable company would let you look all over the website and put goods in your basket before asking you to register and hand over your personal information. Kick these scammers to the kerb and leave them.”

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Posted 5 years ago

“I have ordered from Wish few times. I should have learned my lesson the first time. Products are NEVER what they're advertised to be. There is no live customer service....only a link. There's no one you can get a hold of. Good luck with Tracking your shipment! NEVER AGAIN will I ever order from Wish. I really don't know how they're even in business with this type of Poor Customer Handling. If there was a negative star, I would have given that!!!!!!!!!!!! There is NO Live Chat...that's a lie....it's automated responses.”

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Posted 5 years ago

“SCAM. They say they post the items with tracking however never leaves China. After 30 days of waiting they do not refund your money. You do not receive your items. Stay away.”

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Posted 5 years ago

“Scam, scam, scam. dont make any shopping from them. You qill never get the items.”

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Posted 5 years ago

“The worst , horrible, company purely scam, do not buy at WiSh they just take tour money and the merchandise never arrive. Scam”

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Posted 5 years ago

“wish.com is a Chinese company takes your money and never receive product impossible to get your money”

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Posted 5 years ago

“it is taken forever to receive my product. they keep changing the date of arrival. SCAMMERS”

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Posted 5 years ago

“I have two major complaints about wish. 1. It never delivers items on time.NEVER!!! It does not get delayed by few days...but it delays the item delivery by months. And it happened with me that I never got certain items I order. This is so frustrating. 2. If you happen to order items on promotional price then few days later that order will definitely get cancelled for the same pathetic reason like "Unfortunately, the purchase was not processed on time, and therefore you cannot receive this product at such a price. We returned your payment. A refund will appear in your account after a few days." This will always happen with you even if you got the chance to place an order on-time. This happened with me multiple times now. So I kind of learnt their non professional strategy. Sorry for my language but I am so frustrated at WISH right now. I will never ever going to waste my money on the pathetic website like WISH.”

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Posted 5 years ago

“I knew it was cheap but I expected to get something but...no products...no response. Terrible company. Thank goodness I only lost $8.00 but still it isn't good.”

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Posted 5 years ago

“delivery foreseen 07/06 , wil now be a month later06/07 / NO SERVICE”

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Posted 5 years ago

“I placed an order for solar lighting for the garden. My account was deducted but the item never arrived. Wish never sent me an email confirming my order yet they say they can't check it without an order number. Funny how they managed to take my payment easily enough. What a scam.”

Helpful Report

Posted 5 years ago

“I, it seems like many others am still waiting on my order, every time my due date passes it adds on another due date , checked today for an order that was suppose to be here yesterday now has moved to the 22nd can't even get decent tracking info, looks like it's saying is still in China. This is the 4th time my delivery date has been moved up. I placed my order on April,24th. I emailed and asked for a refund but they claimed the order has been shipped, B*******! I'm guessing after the 22nd the date will be moved up again. I will never, ever order from them again. My friends ask me about ordering from them. I advise them do not do it. Stick to Amazon and the United States. Good luck everyone. but I'm taking legal action, this is just wrong. I just want my money refunded.”

Helpful Report

Posted 5 years ago

“Was charged for something ($150) that I never ordered. I went back to them asking for a refund. They said they would put a credit on their books. I don't order much of anything from them and I would be out the money for months, if not years. I went back to my bank charge account and they could not even get it resolved for me. I then went to try to use a small amount from the credit and they told me they won't sell me anymore. Meanwhile I am out the money. This firm is a big rip off.”

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Posted 5 years ago

“I ordered items 2 months ago from Wish, Items were paid using PayPal account. I never received items, sent email to customer service, never heard back from them. Will never order anything else from them. RIP off.”

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Posted 5 years ago

“Bought a Seiko automatic watch ,goes when it wants ,stops when it wants and hands wizz round when they want . Bought 2 large shirts ,one arrived it's about a small medium. Promised a free gift of headphones never arrived . I will never ever buy anything from Wish again. The old saying " if it sounds too good to be true etc etc”

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Posted 5 years ago

“Ordered 25th May. Delivery date keeps being changed. Seems product is still in China.”

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Posted 5 years ago

“I have bean waiting thee times past my deluvery date and cannot get my money back. This place used to be good now it is horrible.”

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Posted 5 years ago

“Do Not Use!”

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Posted 5 years ago

“Stay away from this company! They run a business like scammers: - do not deliver the items, purchased through their website - zero customer support, loop robot instead, even they haven't an email address - items can not be canceled, and money paid will not be returned back - made up fake tracking numbers.”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews