Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,689 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could leave 0 stars I would! I ordered a rose colored throw and I received a hot pink one. After fighting with customer service for almost a month via messenger (because you can't talk to a real person on the phone) they decided my case was resolved and I had received the correct item, even though I had uploaded pictures of the clearly wrong item. I will never order a thing from them again!”

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Posted 6 years ago

“my wife and i , found a great deal on wish , for seresto collars for dogs. we ordered right away, got confirmation and was thankful for the find. 6 days later, our order was cancelled. very disappointed in wish. first and last time we use this site. if it sounds to good to be true, it is.”

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Posted 6 years ago

“I order something on March 1st and still don’t have it. Terrible app do not order from this site.”

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Posted 6 years ago

“The stuff is junk. The watch I bought never worked, and the robot vacuum broke after 1 day. Good luck with customer service...”

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Posted 6 years ago

“Loves shopping on wish”

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Posted 6 years ago

“Thanks again to all of y'all”

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Posted 6 years ago

“after a couole of orders. none of my stuff ever came... no items no refunds.. scammers”

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Posted 6 years ago

“It doesn’t give me a conformation number all anything. I don’t knw if the order went through or not 💁🏽‍♀️🤦🏾‍♀️ I’m so confused 🤷‍♀️”

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Posted 6 years ago

“I’ve ordered a few times now.. items never come in on time.. and then I get refunded and it comes in almost 2 months later 🙄”

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Posted 6 years ago

“I just love shopping on wish because I like all items and they cheap and easy to get along with and without the wish I wouldn't know what to do like shopping for family and friends and my kids 😄😃😀😆🤗😊🤑😁😀😊💯💯💯💯💯💯💯💯💯💯💯💯”

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Posted 6 years ago

“Add said buy 1800 silver US dollar. Received 1910 Mexican peso in lousy condition with fake aging gunk on it.”

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Posted 6 years ago

“1. The price changes when you add to your card. 2. Too much spam email from wish.”

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Posted 6 years ago

“When you first get on Wishes App all the items seem like such a great deal. Once you place your order then you see the real cost of everything. The shipping and handling cost are outrageous. I swear that they strap the items to the back of a sea turtle and once on land they strap it to a land turtle. You may get your items in a month or two, or not at all. Before making a purchase on Wish, you may want to do a Google search on the item. You can probably get the item cheaper and faster on another site.”

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Posted 6 years ago

“if i get damadge goods or they are not shipped they time frame you say im calling better businss and reports you so i hope all goes welll”

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Posted 6 years ago

“Please let me know when I can expect my refund back amount back”

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Posted 6 years ago

“I ordered 1 duvet set @$35.00 they sent me the one, then two weeks later another one and I was billed $144.00 the phone number that's listed on the invoice is a full voicemail box and all attempts to get action online are stymied because they require a picture of the item but their website won't support it. My only recourse now is to dispute it with my credit card. This is by far the worst online shopping experience I've ever had”

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Posted 6 years ago

“Still waiting on about half of my order...the date kept getting pushed back, the last being March 23, 2019..and..nothing”

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Posted 6 years ago

“people should stop buying from these WISH they have no return policy..they are located I CHINA”

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Posted 6 years ago

“I did not receive one of my items & customer service said it was delayed. Still never came. Now they say it has been too long. No refund. Sorry customer service”

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Posted 6 years ago

“New customer to wish here. I have purchased two items so far. I got my t-shirt in today and I was extremely impressed with the material and it even smells nice. 😊 I will continue to do my online shopping on wish!”

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Posted 6 years ago

Wish is rated 1.2 based on 3,689 reviews