Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered phone cases and they keep extending my arrival date was suppose to be july 11 then july 29th now it says sept 22 2020 this is nuts i order other items from other sites ebay ect and some come from china and always on time covid hasent affected them why is wish keep extending my shipping date i need phone case now '''''''”

Helpful Report

Posted 4 years ago

“Ordered an item in at the beginning of June. Original "revised" ETA was June 17th. Now pushed back to Oct 1st. After reading all the horrible reviews, I do not expect it to arrive at all. DEFINITELY not worth the few dollars I thought I was saving.”

Helpful Report

Posted 4 years ago

“After ordering, nothing will happen, please don't buy anything you thought very cheap; cheap is the cheat Don' t silly to put you money with frustrated to deal with this without any real responce...”

Helpful Report

Posted 4 years ago

“I ordered some lights from Wish. Good price and date of arrival was early June. Nothing came despite stating that the item has despatched. Then on checking my original confirmation email the arrival time has been moved to mid July, and now to October. I tried to contact their customer service which is non existent and faced with a bot stating that as it is not delivery date yet, be patient. They just keep moving the date, never arriving. There are no products just a scam, and there is no one to contact either by messaging, chat, email, phone etc. Just give them your money and that's it. And now you are also subject to their spam selling emails about 5 or 6 a day each and every day. Products look good and cheap. Of course they can be cheap, as you just pay them, and get nothing. Avoid like the plague!!!”

Helpful Report

Posted 4 years ago

“I ordered a handful of products in April. They are now scheduled to arrive in September. Totally unacceptable. The silver lining is that the credit card I charged them to has been closed. So I will be spared the trouble of returning them. Fellow customers: AVOID this TERRIBLE company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Posted 4 years ago

“I ordered 3 shirts from Wish.com in early June of this year. I was supposed to get them in July which I accepted, but I just received an email that the shirts would not be arriving until October 5-Nov 29th! I told them this was not acceptable. I am up north for the summer and by that time I will be back in Florida. I attempted to cancel the order via email which is the only way to communicate with them. I received and email stating that once the purchase is in shipping that it cannot be cancelled. How can it be in the shipping process if it won't get here until October and I ordered them in June? At this point I will NEVER buy anything from Wish.com again. I've ordered a couple of things from Wish and honestly, they are not worth the savings. Their products are very inferior and they charge astronomical shipping fees. Not very happy with them.”

Helpful Report

Posted 4 years ago

“I ordered products from Wish on June 15, 2020 & to this day (July 19, 2020) have not received them. So I emailed the customer service dept. to request a refund and was told that I can't get a refund because my order was on its way. I was told to expect it by Sept. 22, 2020, 3 months after ordering it. It's mighty funny how Wish got the money out of my account within minutes after ordering but I have to wait this absurd amount of time to receive my order. I've reported them to the Better Business Bureau and I will never ever order from them again. And if anybody reading this review is smart, they won't order from them either.”

Helpful Report

Posted 4 years ago

“Scam company, Avoid, Avoid, Avoid Ordered a item in May, still waiting, watery excuses regarding to delays, non existent customer support;had to go through PayPal for a refund, never use again”

Helpful Report

Posted 4 years ago

“Wish hides a lot of details upfront during online shopping. I doubt their legitimacy. After shipping is done, then these details are going to be revealed, when you are stuck (no refund). Wish does not show the name of the seller. They show an American or Canadian company name instead of the real company name that exist in China (faraway)- results in an infinite delivery times amid COVID-19. Showed as “Rogers” during the purchase but later on it some Chinese name. Costumer service just wipe their shoulders off, by sending “sweet” and “indifferent” copy-paste messages. No acknowledgement at all. Wish shows very BRIEF DELIVERY TIMES/shipping on their website. (hide it intentionally).”

Helpful Report

Posted 4 years ago

“Ordered a pair of shoes in March. Haven’t received my order.”

Helpful Report

Posted 4 years ago

“3 MONTHS + for a delivery, no warning when ordering, its not acceptable. Still have not received goods. Bet I dont get a refund either. Should never have got involved with wish.com Buyers beware !”

Helpful Report

Posted 4 years ago

“A few months ago i ordered 2 dresses and never received them. Customer Service would not give me a straight answer nor a refund.”

Helpful Report

Posted 4 years ago

“Every time i look at items on wish I notice customers reviews that are positive about tge items and the delivery. I have ordered a few times from wish before the last time was over year ago and it always took over a month to come. The items i order were clothing item and they were gifts for my girlfriend. The items where ok not to bad but one or two were the wrong size far to small. I did not worry as I not paid much. Then two months ago I ordered 2 items of electrical components cheep one's and I was told one item would arrive this week gone and the other this week coming. I checked the delivery tracking and it says both items have left wish and one of the items has arrived in the UK but it's being held by customs the other item is still in China. They say that due to covid19 the items are both due to be delivered on September 22nd. Now I see what other people have said on this website about wish I am not happy in away but because I the items I am waiting for didn't cost me much and i am not in a hurry for them I am not fust in away but its the principle you shouldn't mes your customers about. I reckon I could have ordered the same items elsewhere for a little more money and I probably would not have had to wait so long most probably a week at the most.”

Helpful Report

Posted 4 years ago

“Do not buy from Wish. Please avoid this site at all cost. I paid for 50 pieces of masks but only received 5. No wonder the parcel was so small. I contacted customer service which did not help at all.They kept asking for pictures and proof. I sent pictures, proofs etc. but they still did not fix the issue. It was a waste of my money and time. $ down the drain. The product item was taken down so u could not even contact the seller . Obviously there is a problem but yet no help was offered from Wish. Super frustrating. I recommend AliExpress instead.”

Helpful Report

Posted 4 years ago

“Ordered items in .May 2020 July 18th today no items Now it says sept2nd No way to get refund Or speak to anyone . Taking legal action”

Helpful Report

Posted 4 years ago

“Ive been requesting support for 3 weeks straight on how to return an item I received from wish and instead I get a reply with the product description. It’s the worse company I’ve ever dealt with in my life. I’ve emailed their customer support as the agents through the app don’t seem to answer my question on how to return and get a refund. Their answer is that only agents through the app can support me with a refund .”

Helpful Report

Posted 4 years ago

“Don’t order from Wish.com . The stuffs they send out are from China. This year they have the COVID 19 , factories are closed down. And China have sever flood. 26 provinces are affected. I used to order from them. Yes it takes forever and some are scams I never get my products. But what’s going on in China now is better not to order from them. Maybe even more people complain they never get the stuffs.”

Helpful Report

Posted 4 years ago

“I’ve contacted the Better Business Bureau and I just got to submit a report to the federal trade commission I hope they put you guys in prison and you get ramrodded in the ass”

Helpful Report

Posted 4 years ago

“I placed an order back in May and haven't received it. I have ordered items from other sites that were coming from China they all have made it and some of them I ordered a month-and-a-half after ordered from the site! When I check the status it gets moved up a month every time! I want a refund all you can do is talk to a pop-up thing that gives you options and none of them are a refund !! I have contacted the Better Business Bureau and I will continue to do everything I have to until I am refunded my money back! If this gets posted somewhere and you're thinking about buying something here don't do it I should have listened to everybody else the reviews I took a chance and crapped out!”

Helpful Report

Posted 4 years ago

“You people are CROOKS! I ordered from you, you took my money and Never Sent The Item! I’m reporting you’re company as a Fraud!!!!”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,687 reviews