Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Upon ordering product Wish indicated 2 week delivery. On date it was to arrive tracking link said it will come in 3 MONTHS!!! It’s a Bose remote control. No way to contact this business for refund!”

Helpful Report

Posted 4 years ago

“For gods sake !!! I understand that they could having problem with the delivery time as covid 19 had an impact on everything but I lost hope of getting my items that I had ordered since April!!!!!..no chance of getting a refund ..as every month they change my delivery date maybe to keep my money as I dont have no way to track nothing... they are scamming people and using the pandemic as an excuse to rip as off...never again thay will have my business.”

Helpful Report

Posted 4 years ago

“I think the better business bureau should shut them down. I am gonna actually take the time to do what I have to. well I would like my 100.00 back. li know I will never see it. they gave me back 30.00 in shipping. I had 11 orders received 1. they closed all the windows on my orders, luckily, I screenshotted the dates (after 60- they added 30 more) then they closed the orders saying items refunded. ( liars) anyway, am gonna turn them into the better business bureau. so long $100.00.use amazon, they are so much BETTER!!”

Helpful Report

Posted 4 years ago

“The item was inexpensive. However, I purchased an item on May 29, which was communicated as being delivered in June. I received a notice that it would not be delivered until mid July. Now I have received another notice it will not be delivered until end of September. I have no more good faith in wish.com and will do no more business with them.”

Helpful Report

Posted 4 years ago

“ALERT!! You may see an item advertised at £8 like I did but when you check with your bank they have managed to get more than 3 times what you thought you were being charged and when you challenge them they have a standard email reply basically telling you to check the purchase transaction as some sizes and colours are charged at a different rate and that rate can be over 3 times the advertised price. Is this legal?? Probably not but they are getting away with it. Stay clear cos how many times have you been in a reputable high Street shop that charged 3 times more for some colours.”

Helpful Report

Posted 4 years ago

“I order projector from Wish.com . The projector doesn't work. I contact Wish about the product an ask can I return it . They tell me that they to contact the other company where the projector came from. Now after four days of going back and forth. Still no answer. I don't understand why you got to go through so much just to send a product back that I hadn't had in my possession for no more than a couple hours. and I have a protective insurance on it. no satisfaction from this company. Now the 5th day they want me to send a picture of the cord . Now I ask for my money back on top of that. I have two orders back in June that was supposed to come in July 9 now they telling me my products won't come until September. really what's the point. Never will I order from this company or recommend it to anybody else they are truly rip off.”

Helpful Report

Posted 4 years ago

“DO NOT SHOP ON WISH. They are a scam website no matter what you read. I ordered products over 3 months ago and nothing. You contact them and they claim they are working on it. I just now looked on their website and now it shows I have no orders. STAY FAR AWAY FROM THIS COMPANY!!”

Helpful Report

Posted 4 years ago

“Order of Hair-clippers was supposed to be delivered by 28th June. It then changed to 13th July which is today, went on the app and it has changed to 2nd September. I have emailed them again & requested a refund but they said they can not give me a refund untill i return product. I dont have the product and i no longer want it as I couldnt wait any longer to cut my sons hair. The customer support is absolutely rubbish.”

Helpful Report

Posted 4 years ago

“Ordered an android 9 tablet 2nd May. Latest delivery estimate between August 3rd and September - FOUR MONTHS! It hardly matters that it's cheap, as far as I can tell it's still in China. Customer services either don't work or they give you the run around. They've violated my consumer rights and suggest I'm due a refund but that doesn't mean I've got one. Their procedure is opaque, frequently what they describe on their website doesn't exist. Instead of a proper customer service feature they spam you with adverts for cheap rubbish. AVOID! Order #: 5ead6bcb4cce98da7e07ded9”

Helpful Report

Posted 4 years ago

“This company is a scam and should be shut down and investigated by the government Can you order a product from them they give you a shipping date when that date arrives they change the shipping and so on and so on customer service is a joke extremely unhappy will never order from them again stay away”

Helpful Report

Posted 4 years ago

“Absolutely disgraceful customer service. Not only was my order never delivered, it was never even registered. Despite handing them every conceivable detail regarding product and transaction information, a complete unwillingness to even acknowledge the issue came from them. If I could give less than one star on this review I would. Wish should be disgusted at their 'support' team and entire organisational approach.”

Helpful Report

Posted 4 years ago

“Agree, worst experience ever. The delivery date keeps getting shifted. Delayed now by 4 Months. No feedback on where the item is. No option for cancelling the order. You have to wait one day when you receive it to do a cancellation or refund. Have been ordering from Ebay for years with no problems and this is a nightmare with Wish.”

Helpful Report

Posted 4 years ago

“The same problems as described...waiting and waiting for anything to arrive with arrival dates pushed ahead into September now..I hate Wish, it’s a lousy scam and plan to dispute the charges on my credit card with a scam as the main reason for doing so.”

Helpful Report

Posted 4 years ago

“I have been waiting since April for 6 items to arrive. As with most everyone else, the date keeps changing. Well, yesterday I checked my order history, and it's GONE!! MY ENTIRE ORDER HISTORY!! So now what? Where's my stuff? MY money? I'm a regular customer . Then they have 5 items in my history of things that I had put in my cart in the past, but removed, NEVER PURCHASED,, And said that they refunded that amount to me in April!!! NEVER HAPPENED!! NOW I don't know how to resolve this. I'm out everything!”

Helpful Report

Posted 4 years ago

“Waiting 2 months now, site says it could be October, complete scam avoid”

Helpful Report

Posted 4 years ago

“They take your money then add months to the delivery date. Complete con and misdescribe items so be really careful what your are actually buying. That is if it ever arrives. Avoid at all costs.”

Helpful Report

Posted 4 years ago

“It’s worst site. Do not buy anything. The quality was cheap .My first order arrived quickly, in 4 days, I was very surprised for this reason I ordered more,and more expensive things. First at all they change shipping time all the time. I bought from wish.com, and they promised shipping will be 2 weeks, when it arrived due date they extend again by 2 weeks or by a month. I ordered in may, now is July and it’s still not arrived my order and extend time is until September. The most horrible thing is that you can't cancel your order for refund, and you have no one to talk to, it's just a robot that has only 4 answers to all the questions you have.”

Helpful Report

Posted 4 years ago

“I ordered 3 items from this app. They keep changing the delivery time. They have done this 4 times now and the latest estimated delivery date is 3 months from when I ordered them. I think they do this so they don't have to refund you for it being late. Customer service is completely unhelpful (that's if you can contact a real person!) One of the items was a birthday present for my niece and nephew, which I had to order again from somewhere else, leaving me out of pocket. I know many of the items come from abroad and we are still in a pandemic but 3 months...really?! I do not recommend this app or website at all.”

Helpful Report

Posted 4 years ago

“I ordered some stuff on may 13th... Once again the delivery has changed. It's now saying August 21st... I will never order from them after this”

Helpful Report

Posted 4 years ago

“People this is a scam! I ordered plastic gloves and paid for them , it was a box I was suppose to have gotten and they sent me one glove.”

Helpful Report

Posted 4 years ago

Wish is rated 1.2 based on 3,687 reviews