Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unable to give no Stars. My Pressure Cooker eventually arrived badly packed and damaged. Cheapest Chinese Pan you could imagine and I am sending it to Trading Standards as it does not meet UK Standards. No English Instructions. I can only suggest staying away from this company that takes weeks to deliver. Dangerous product. Hope I may get my money back one day”

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Posted 5 years ago

“I would give it no stars if I could! I ordered chess sets for a club that met first semester. They arrived after the last meeting on December 16. The order was delayed several times. I highly recommend not ordering from this company!”

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Posted 5 years ago

“BEWARE OF THIS ‘WISH’ ONLINE COMPANY !!!!!!!! TOTALLY SCAMMING COMPANY. DO NOT BUY ANYTHING AS THEY JUST TAKE PEOPLE’S MONEY AND GIFTS NEVER ARRIVE.”

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Posted 5 years ago

“I was scammed by Wish in 2017. A total of $475 was taking and up till now I can not trace the product I paid for. I was in my bank to complain and they could hardly do anything to help since 2017.”

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Posted 5 years ago

“I ordered a $900 meat slicer, it said $33 on the price. But when everything went through on my credit card it was $109.00. The meat slicer came from Walmart. So I looked it up and it was only a cheap $59 one. DON’T BUY, from WISH”

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Posted 5 years ago

“What a shower of crooks. Everything about them is fake. Not only the products, the people who supposedly work for Wish and their fake replies to emails. No one at the company cares about their customers. As long as they’ve got our money they’re happy. Deliveries not completed, delayed or mysteriously gone missing. If you tell them you get an automated response. This company needs to be brought down. Any lawyers out there? Here’s a massive challenge for you. Please take these bandits down!”

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Posted 5 years ago

“don't trust them anymore Attention everyone if i can give 0 star i will do but there is no option for 0. before i buy 2 items and i did not received them, i contact many time then they said we return your money, i bought another item no i didn't received nothing, no money return no item received. before this website wasn't like that now really they cheating costumer . i recommend no one buy anything from this website. i am going to do same review on google if wish not returning my money back and i will do every month 1 time same . they have contact number but never no one answer!! 18002660172, more than 20 time i call this number they just play with us.”

Helpful Report

Posted 5 years ago

“RIP OFF MERCHANTS take order, do not deliver, doctor arrival dates, avoid customers questions and and requests, take your money and provide no services. AVOID AT ALL COST!!!. I have had to go through PAYPAL RESOLUTION CENTRE to try and get my money back. Most items are cheap till you factor in delivery charges and then take into account the risk factor (your items will probably never arrive) AMAZON or EBAY a much better option with little or no risk and both have excellent customer services. YOU HAVE BEEN WARNED!!!!!!”

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Posted 5 years ago

“I bought a 80 dollar vanity set and they sent it to another person with another address. They refuse to give me a refund. They are the worst online shopping app and needs to be shut down immediately.”

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Posted 5 years ago

“Rip off. Worst customer service.”

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Posted 5 years ago

“First and only time using the app to purchase something and I was ripped off. There is no customer service to speak to and there’s no way to speak to anyone. You can only send a message and hope they respond.”

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Posted 5 years ago

“The worst customer service ever”

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Posted 5 years ago

“Very bad wish co.”

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Posted 5 years ago

“The worst company, I found out they are scammers, do not order from wish. Never refunded your money back.”

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Posted 5 years ago

“the trousers i ordered, had a tear in them, and also glue in 3 to 4 places. i just want to return them. i wanted them, for a special party, i have this friday. not happy.”

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Posted 5 years ago

“Horrible! This is the last time I order anything from them. I ordered about 6 times and only one time I received the item as described. They are cheap, knock off outfits. Nothing ever fits right and is threaded poorly with cheap labor. I dont know how they stay in business.”

Helpful Report

Posted 5 years ago

“Bait and switch scams, undelivered items, very poor customer service and very poor refund policy. A lot of the items that actually get delivered are cheap trash. Avoid like the plague. Use ebay and amazon for the same items, because ebay and amazon actually have good customer service to back you up if things go wrong. Companies like wish and gearbest just want to scam you out of money.”

Helpful Report

Posted 5 years ago

“Attention everyone if i can give 0 star i will do but there is no option for 0. before i buy 2 items and i did not received them, i contact many time then they said we return your money, i bought another item no i didn't received nothing, no money return no item received. before this website wasn't like that now really they cheating costumer . i recommend no one buy anything from this website. i am going to do same review on google if wish not returning my money back and i will do every month 1 time same . they have contact number but never no one answer!! 18002660172, more than 20 time i call this number they just play with us.”

Helpful Report

Posted 5 years ago

“I've tried to buy from them twice. Nothing arrives, so they just extend the expected shipping time again and again. The first was a $5 DSO138 oscilloscope, normally $15 on Amazon. Two months later and they extended delivery date 3 times. It's not coming. While I was waiting for the first item, I bought a $5 watch (Plus $5 shipping). They just extended the delivery date for that item, so I doubt it will arrive. I could someday get wish cash, but what good would that do if nothing arrives? The site should be called 'Waste', because you are wasting your money, if you think they actually are selling stuff.”

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Posted 5 years ago

“Is the worst place to buy something online, I bought several things on Wish and NEVER RECEIVED THE PRODUCT , and if the product finally arrived, arrived two months later, HORRIBLE ONLINE STORE , CHINA HAVE TO BE BANED FROM SELLING ONLINE.”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews