Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My account got hacked and didn't realize my order was redirected to Russia can't get any sense out of wish don't order off them”

Helpful Report

Posted 5 years ago

“I want to give wish.com NO stars. This is one of the worst online ordering apps that I have ever used and their customer service is ABYSMAL. This website has to be a scam. You wait for months for packages just for them to never arrive. They give you a refund with something called wish cash but when you never receive your order it is very pointless. I have $24 in wish cash that they refuse to refund because after making SEVERAL orders and receiving NONE of these orders I refuse to use their services ever again. Customer service tells you they can’t refund wish cash and then ignores you. How can you not refund money that I spent on your site? Especially when you can see all the orders that I did not receive? Now they have my money and I have none of the items I ordered and I’m stuck with wish cash that I will never use because I know I won’t receive my orders. This website is most likely a scam to get people’s money with the wish cash. 1)You make the order. 2) Don’t receive the order. 3) Get wish cash as a refund 4) repeat cycle. I have read many other reviews like this and it is very disturbing. I am really trying to figure out how to get my money back and I am disgusted that this company gets away with doing this to people.”

Helpful Report

Posted 5 years ago

“if i can give 0 star i will do but there is no option for 0. before i buy 2 items and i did not received them, i contact many time then they said we return your money, i bought another item no i didn't received nothing, no money return no item received. before this website wasn't like that now really they cheating costumer . i recommend no one buy anything from this website. i am going to do same review on google if wish not returning my money back and i will do every month 1 time same . they have contact number but never no one answer!! 18002660172, more than 20 time i call this number they just play with us.”

Helpful Report

Posted 5 years ago

“This is a joke company. They literally don’t care about their customers. As for their Customer Support service: all they do is send automated replies. Unfortunately I had to learn the hard way. I read other people’s reviews, but thought I knew better. I was so wrong! Avoid! Avoid! Avoid!”

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Posted 5 years ago

“Always wrong product. Last year ordered bright orange scarves and received pale yellow. This year ordered a blue toy for a boy and got orange and didn’t get the right product on the other.”

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Posted 5 years ago

“If I could leave -10 stars I would. This is the worse site to order anything from.”

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Posted 5 years ago

“I ordered something over 4 weeks ago hoping it would arrive for Christmas. The “tracking info” never gets updated and when you try to reach customer service it’s impossible; it’s just a bot that keeps telling you to be patient. I’m glad I used PayPal as I will be disputing the charges if I don’t receive my item by Christmas. All of this bs, just so I could save $10. NEVER AGAIN. STAY AWAY FROM THIS WEBSITE.”

Helpful Report

Posted 5 years ago

“The first thing i got came on time and i was happy with it then i fell into the trap amd started to buy more things that never arrived ive tryed to solve the problem and all they want to do is send a refund when i dont think thats good enough i want my things for christmas ordered them months before to be told we'll give you a refund absoultly rubbish website just send the people there things or dont advertise atall”

Helpful Report

Posted 5 years ago

“It's just a scam. Cheap (quality) shipping takes f.o.r.e.v.e.r. IF you get your item at all. Waiting a month for an item. Then another week according to them. But that was over yesterday without another update. It said your order not arrived and no estimate on when arriving. What does that mean? And when I tried to find out the auto-thing just says they'll give me a refund. So they got an interest free loan for over a month I guess and I still wont have what I ordered. Useless.”

Helpful Report

Posted 5 years ago

“I am not happy about this company, I order too many things and paid and after 2 days received notifications that the item not available and will send your money back in 14 working days, they are Cheating the people by taking money off from your account and sending back in 3 weeks. I really unspecified with the Wish company.”

Helpful Report

Posted 5 years ago

“I ordered for about 8 items since Oct 26 and I haven't received any. These scammers keep changing the delivery date to buy time so one would forget. If I don't get my refunds or items I ordered for before the end of December, I will tell the whole that WISH are scammers. I'm so 😞”

Helpful Report

Posted 5 years ago

“I would never order from Wish again!! They are crooks!!! Never received 4 items, after being told to be patient, and can't get a refund!!! Save your money and order somewhere else.”

Helpful Report

Posted 5 years ago

“I have repeatedly request they remove me from their mailing list - this was a month ago but they still keep sending me email almost one a day! I have made any purchase with WISH nor do I intend! This is a Chinese company and I strongly recommend you do not give them your email. I have filed a complaint with the authorities.”

Helpful Report

Posted 5 years ago

“SCAM. I was offered a free watch from Wish as a promotion and they asked to me to pay only for $2.99 shipping cost. I paid, now it's been more than a year and nothing arrived. It's okay. Just $2.99. I already alerted all my friends to avoid Wish at all cost!!”

Helpful Report

Posted 5 years ago

“This company will give your Credit card number out!!!!”

Helpful Report

Posted 5 years ago

“Never heard of any website to ask for so much personal information!l to put an order through!! They wanted screen shots of my bank account! A copy of my ID!! That's crazy such a scam! People be aware!”

Helpful Report

Posted 5 years ago

“I was putting an order through and they would not put it through unless I sent them a screen shot of my bank account and a copy of my photo ID!! This website is a scam so becareful!!”

Helpful Report

Posted 5 years ago

“f i can give 0 star i will do but there is no option for 0. before i buy 2 items and i did not received them, i contact many time then they said we return your money, i bought another item no i didn't received nothing, no money return no item received. before this website wasn't like that now really they cheating costumer . i recommend no one buy anything from this website. i am going to do same review on google if wish not returning my money back and i will do every month 1 time same . they have contact number but never no one answer!! 18002660172, more than 20 time i call this number they just play with us.”

Helpful Report

Posted 5 years ago

“I cannot unsubscribe”

Helpful Report

Posted 5 years ago

“I put in an order many weeks ago...they took my money...I have not received my order...I am very very disappointed...how could you recommend this company...never again...I will have to spread the word to all my friends... ''BE VERY CAREFUL OF WISH"”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews