Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Es pésimo compre varios cosas en wish algunas son bien y otras son de baja calidad, otras no me llegaron y otras enviaron algo totalmente difente a lo que promocionan, nadie responde por el dinero pues dicen qué hay que hablar con usps y dar el numero de envío pero no se sabe cual es peor ya que en USPS No dan razon de el pedido, no se que hacer, es frustrante.”

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Posted 6 years ago

“I bought more than 5 shirts and dresses They are all crappy and cheap qualities I don’t want to give one star even Abd horible return policy”

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Posted 6 years ago

“It took 39 days for items to arrive. The fleece material is very thin and cheap looking. I ordered large size and was barely able to put it on (way too small). Size ran two sizes small. Will NOT order again!”

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Posted 6 years ago

“I will absolutely never use wish again for any purchases. This has been the most ridiculous experience I've ever had with a vendor. I still do not have the product i ordered and still have no idea when it will show up. This item was supposed to be delivered by 12-15-18. Your customer service is completely worthless as i have received what looks to me like automated responses (which have no information and are vague at best) every time i have inquired about where my item is. Thanks but no thanks, waste of my time for sure. I'll be sure to let everyone i talk with know not to waste their time with wish.”

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Posted 6 years ago

“I hate that it’s become very miss leading the Advertise a price once you press by it goes up to 4 to 5 dollars and shipping goes up also which is very bad business misleading people like that”

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Posted 6 years ago

“I did not receive my goods. Beware of scam ! Order ID: 5c1750d68a727d52a08df0a7”

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Posted 6 years ago

“I ordered items in October that I still have not received and wish refuses to refund my money. This site will not be responsible for lost items. So I suggest you don’t order from them unless you just like giving away money”

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Posted 6 years ago

“My experience with Wish was horrible. I purchased several items at one time from their website. I did receive everything except one item, even though it took about a month to get them. One item doesn't look like it will ever arrive as they just keep pushing the arrival date forward and it's been two months now. The clothes are decent quality so no complaints there. My complaint is this: about two weeks after I placed my orders, someone hacked into my account and placed additional orders. My credit card was charged. When I discovered it, I notified Wish and they locked down my account and removed my financial information. They told me they would refund the money back into my account. They did lock down my account and as far as I can tell they removed my financial information but I have no way to verify that. They never refunded the money back into my account. What they did instead was give me 'Wish Cash.' So, the refund can only be used to purchase more Wish product. When I went to use the Wish Cash, since they locked down my account, I cant make any purchases. I tried to contact Wish via email and I keep getting the same generic response and nothing is done. So, my account was hacked by someone in Russia, they used my credit card to buy a bunch of stuff, Wish refunded the money into a hacked account that I am unable to access. I strongly recommend that you do not use Wish. I got some stuff that I ordered but it is not worth compromising your financial information and you really don't know which stuff you will get and which will never show up.”

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Posted 6 years ago

“DO NOT USE THIS SITE. THEY TOOK MY MONEY AND I NEVER RECIEVED MY ITEM. I ASKED FOR A REFUND AND THEY DANCED AROUND THE ISSUE. THEY ARE A FRAUDULENT COMPANY I WILL NEVER ORDER ANYTHING FROM THEM EVER!!!!!!!!!!!!!!!!!!!!!!!!!! I WANT MY MONEY BACK”

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Posted 6 years ago

“I agree with all the bad comments ! I ordered all these dresses and tops ,They all look good on the pictures and when i got all my orders, they all look ugly and freaking cheap materials .My gosh i paid almost $200 and i am very disappointed .Please do not order on this site !!!”

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Posted 6 years ago

“Do not order. I repeat do not order. You’ll never get your product. When you do it is cheap Chinese made. Cheap to buy. Yes. Will you be disappointed. Yes.”

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Posted 6 years ago

“I reached out numerous times to this 'company' and they have ignored me. A seller is illegally selling my copyrighted product and they are allowing him. They refuse to even acknowledge my messages and haven't even responded to a BBB complaint I had to file. With threats of legal action, they still ignore and continue to profit off the illegal sale of my product.”

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Posted 6 years ago

“I would give them zero Stars if possible. On December 27th my account was hacked. The information changed. And my wish dollars spent by the hacker. I have let wish know multiple times through email and all they ever do is say we're sorry to hear you're having trouble please reset your password. They're clearly not even reading the emails. I have ordered multiple things from them and I can tell you that all of it is cheap imitations of the real deal. I will never order anything from them again. Beware! If your account is hacked and you are wish dollars stolen they will not help you.”

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Posted 6 years ago

“Worst app and worst delivery I have never seen this kind fake company anywhere else I have ordered some of the key chain on Nov 11 in the app it showed delivery by Dec 29 it I haven't received the order and I had ordered mini vehicle mount on 23 April 2018 but still I haven't received it it's been more then many months rubbish app don't ever use it”

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Posted 6 years ago

“Almost half of my ordered items never came in, and I was unaware they had a refund option, but my items have "exceeded the time to put in a request" so I won't even see my money back. It's bs. I was able to get a refund on two items, and they were prompt with it, thankfully.”

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Posted 6 years ago

“Spent 122.00 and never received anything I ordered from the dam app and never got refunded my money back”

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Posted 6 years ago

“If I could I would give Wish a a negative five stars it sucks don't waste your money they are a total rip-off I bought wish cash to pay for some stuff that I had wanted to order it will not let me order anything and it will not give me credit for my money and I have been trying and trying for months to try to get this straightened out I don't know anything else to do so I just thought we'll at least I can do is write a bad review this is the worst company I have ever dealt with do not put any money into them they are terrible and customer service is the worst there ever was”

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Posted 6 years ago

“They sent me the wrong shirt and wrong size. Also sent wrong sweater. I will never order from this company again.”

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Posted 6 years ago

“This app is horrible, the items take forever to get delivered. They tell you a certain date and then they tell you a different date about the items being delivered. I’ve purchased 2x and the first time I purchased from this app tried to screw me over, it had told me that my item was delivered but it never got delivered. Luckily, I got my money back. I thought I was being impatient but no 👎🏼 The second time was the same delivery issue. DO NOT TRUST THIS APP, ITS SCANDALOUS AND A WASTE OF TIME!!!!”

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Posted 6 years ago

“I have about 10 shirts I ordered in a box to drop off goodwill. The material was CHEAP ! Could of gotten better shirt off k-mart clearance rack. To try and return is to much hassle. If the return label has foreign writing on it.... it’s over wasted money”

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Posted 6 years ago

Wish is rated 1.2 based on 3,687 reviews