Name: Wish
Rating: 1.24

“NOT TRUE - NEVER DELIVERED Tracking #: WI000761275365FPLCarrier SiteAug 24, 2020Delivered, Canada”

Posted 4 years ago

“Never delivered three orders combined into my address: Order ID: 5f0d79adb791c2c8254e5a11 They informed me that the delivery was performed on August 24, and that is not true.”

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Posted 4 years ago

“I ordered few things but I received something different, cheap quality and wrong items, the description is misleading, you do not get to speak to a real customer service, they have this automated responses, it keeps telling you that your order was delivered. No wonder why they cannot compete with ebay and amazon, I will never order from them again just deleted the app.”

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Posted 4 years ago

“No good service client,if you are not satisfy with the service Wish don't care.I dont recomended.”

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Posted 4 years ago

“I attempted to make a small purchase on Wish.com. I never received a confirmation email on account creation or order creation. When I attempted to log in, it failed. I did however see the charge appear on my credit card. Using their 'contact' link results in automated responses that ask you wait for up to three weeks for a refund. Three weeks later, no refund has been provided, and I still get automated responses to my attempts to contact them. Luckily, the purchase was not too large, but learn from my mistake - do NOT attempt to purchase anything on this site; you are literally giving away your money.”

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Posted 4 years ago

“My first order I placed was on 10th of June. The estimated arrival date was shown as 28th July. It was okay because the items were coming from China and the current pandemic situation worldwide. Somewhere in beginning of July, first time Wish has changed the ETA from 28 July to 30th August and again in early August 2nd time they changed the ETA to 08 October which is 4 months of placing the order. This is absolutely ridiculous. Just to let you all know that on 10th June, I have placed other online orders on eBay for items coming from China one of which has a 08 Sep as ETA.... and it arrived a month earlier than that. Extending ETA is not a new concept…. Aliexpress also has this option BUT it can only be used by the buyer, not their system or the seller. I tried to find the refund procedure on Wish but no luck, because they keep extending the ETA and you cannot request refund until the ETA has passed. In my opinion WISH.com is a hopeless site to buy anything.”

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Posted 4 years ago

“My first order I placed was on 10th of June. The estimated arrival date was shown as 28th July. It was okay because the items were coming from China and the current pandemic situation worldwide. Somewhere in beginning of July, first time Wish has changed the ETA from 28 July to 30th August and again in early August 2nd time they changed the ETA to 08 October which is 4 months of placing the order. This is absolutely ridiculous. Just to let you all know that on 10th June, I have placed other online orders on eBay for items coming from China one of which has a 08 Sep as ETA.... and it arrived a month earlier than that. Extending ETA is not a new concept…. Aliexpress also has this option BUT it can only be used by the buyer, not their system or the seller. I tried to find the refund procedure on Wish but no luck, because they keep extending the ETA and you cannot request refund until the ETA has passed. In my opinion WISH.com is a hopeless site to buy anything.”

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Posted 4 years ago

“The pants came too small. Way too small. After months of waiting. And while customer empathizes, they say I'm stuck with them. The biking outfit on the same order, placed 3 months ago, has not arrived. I'm done with Wish. Writing off the money to lesson learned and uninstalling the app. Don't buy from them.”

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Posted 4 years ago

“I bought the pet fountain, on June 3rd, but I never received it. Wish charged it on my credit card, on June 9th. I wrote a lot of emails and I have asked to cancel my purchase order and do the reimbursement. I always received the same response. They didn't do the reimbursement. I can't trust this company. Colette, Quebec, Canada”

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Posted 4 years ago

“The product that I received was extremely poor quality,and the second (I ordered both at the same time)stopped work aft one use,also took 3months to arrive”

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Posted 4 years ago

“DO NOT USE WISH.COM IF YOU DO, IT’S AT YOUR OWN TOTAL RISK. I ordered 2 items in May, 2020! They said I’ll receive them around late May. As of August 2020 no items received. After over the 1st month I started questioning them every few weeks and each time they gave me a farther delivery date. In August 2020 (4 months after!) I received one item. I had ordered LARGE and it said so on the bag but it was a child’s size! I tried to return it before the 30 days passed but I couldn’t find where. They sent me to their Customer Help. I got there and into my account and it says “You have no orders yet”! After trying so many times without results, I furiously told them “why don’t you make the refund yourself like all other merchants do” but they slapped me with an identical email again. Their phone is useless as it sends you to the same merry-go-rounds as before. I know I’ll lose this money. I’m really sick of them and will stop wasting my precious time! However, I may try to have my credit card co. put a stop payment. I still don’t know what awaits me IF/WHEN I ever receive the second item. This company lures people with their ridiculously low prices, i.e. $2 for a pair of shoes (sold elsewhere for $30), free shipping, prompt delivery, etc. They have the Chinese sellers ship directly from China to you. Yes, I know, all stores sell Chinese items, but they offer them AFTER they’ve received them in their stores and they take the shipping responsibility. Also if something’s wrong with the item they promptly exchange or refund your money without any more ado. But anyway, I don’t care where the item comes from as long as merchant is transparent and quickly refunds you when it’s wrong item. THIS COMPANY SHOULDN’T BE ALLOWED TO DO THIS KIND OF BUSINESS. I KNOW BETTER NOW AND SHALL NEVER EVER BUY FROM COMPANIES OF THIS KIND. P.S. I forgot to tell you they give customers' data to the Chinese sellers. Few days ago, I mysteriously received a package though I wasn't expecting any as I didn't do any more shopping online. It was another item like the previous one and also wrong size too. It came from a Chinese Co. I immediately contacted wish.com about it and they responded with the same emails they had been sending me when I told them I couldn't find where to get the refund. I was able to get to this Chinese contact and asked them why they sent me something when I never ordered anything. They said, somebody will answer in 48 to 72 days. I'm still waiting. In case you receive from them an UNSOLICITED order, this is their info according to their label: BBTEX USA, Inc., 317 E. Redondo Beach Blvd., Gardena CA 90248. They’re known to rent temporary places in America (just like wish.com). Now I have the task of finding out if they charged my card! Grrrrrrr! Sigh..... :( It finally entered my little brains that it ain't no free lunch. So I'd rather pay the full price and get it over with without aggravation and wasting golden time. :) [Forgive my lengthy complaint]”

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Posted 4 years ago

“I’ve never seen such a bad company like wish. I have had many issues with all my purchases. This is the last product I have issues with and it will be the last product having bought from these stupid people. I ordered a tripod and a ring ling light. I just received the ring light and they marked it as delivered. I complained more that three times and their answer was like from a robot “since it shows delivered, we take no responsibility”. I wish I had the possibility to post some of their answers...! The point is that they never sent the tripod and they know that. They implied that the tripod got missing during the delivery, so I should ask the neighbours!!! How stupid!!! Well, I can prove that the tripod was never sent! This is how they make money. After reading other reviews I saw that a lot more people never received the tripod...! So guys don’t bother you neighbours asking for a tripod. Just Wish one more time robbed you!!”

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Posted 4 years ago

“Absolutely dreadful- ordered a swimming costume back in January- never got it. Wrote to find out where it was in March as assumed problems with corona virus etc but ignored my customer support request. Got back in touch and was told I couldn’t have money back as it was over the thirty day refund policy. I can’t give back what I never got. The Wish support was automated and didn’t allow me to talk to anyone. Don’t touch this company total scam - never shopping with them again and have already told at least 20 other people how appalled I am.”

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Posted 4 years ago

“Failure to inform me the delivery would take weeks - had I knownI wouldnt have ordered it. refuse to cancel order and unable to contact anyone to discuss”

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Posted 4 years ago

“do not do business with wish they took money out of my account and will not refund it for something I didn't want her to keep asking for me for an order number which I haven't got they asked me for a confirmation email. I've done everything they've asked me to do 60 something screenshots no luck getting a refund diagnose”

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Posted 4 years ago

“Wish refuses to refund me for my items I never received I ordered back on may 15 2020 ... Still after multiple emails (because the site nore app will let me do as instructed to get a refund ) it is nearing the end of August. .. I finally received it's as discribed " full size product " (it was smaller the travel size ) it was the most gawd aweful product .. not to mention the mascarra I bought almost made me go blind .. it didn't even look right in the container .couldn't tell you about the other 20 items I ordered cause I haven't received them .. they just keep prolonging the shipping process.. WISH IS A SCAM. BUYER BEWHERE .. OH the items that were too good to be true on their special offer price of being the first buyer is a scam to even though I didn't win it I still never even got a full refund the item do people put pennies pretty sad.. still no refund nore the other 18 items have showed up at me door mail box .. yes my information is correct”

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Posted 4 years ago

“Ordered laptop April delivery,said delay due to corona virus,shows still in transit,wish say ,only 30 days for refund?6 years damaged or faulty, surely postage would cover insurance, cannot raise customer services,automated reply.will never order from WISH again. WISHED I had kept my money! BE CAREFUL BEFORE YOU ORDER ANYTHING G ,how many people have been left empty handed? LES COLBORN. ENGLAND still waiting for item,AUGUST 21st, 6 Months.”

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Posted 4 years ago

“I have had 25 orders still haven’t shown up since I ordered them in May and June Worst customer service in the world. I’m taking a huge loss here and they really don’t give a damn.”

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Posted 4 years ago

“very unreliable with delivery's very hard to get refunds so i wont buy from again”

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Posted 4 years ago

“Ordered wrist supports in June and delivery keeps getting extended and now again till mid October....but they took my money pretty fast”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wish Reviews