Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I told you I am no longer a wish customer I am so disappointed with how I’ve been treated and ignored”

Helpful Report

Posted 5 years ago

“I have been shopping on wish for sometime and then they suddenly blocked my account wanting my screen shot of shopping on their site. I have tried to up load this information for them several times but no results. I'm not only disappointed at the bad experience and service I've stopped shopping! now I shop at joom which have completely free delivery service unlike the extortionate prices on delivery and posting on wish.”

Helpful Report

Posted 5 years ago

“We need to BOYCOTT this company in the hope that they will CHANGE their business practices. I am being harassed by them. They don't understand what NO means or &#=? OFF!”

Helpful Report

Posted 5 years ago

“I had an item that never arrived and can not get a person to respond so I disputed it thru Paypal who got something from Wish and denied my claim. Now Wish has me blocked because I did dispute the item and can not get a refund for the item! HORRIBLE customer support, actually NO support at all. Will NEVER shop with them again!”

Helpful Report

Posted 5 years ago

“Everything I ordered is not the way it looks in the picture. What I did get is cheaply made. Delivery takes Forever. I deleted that company from my ipad”

Helpful Report

Posted 5 years ago

“Ordered a light from wish, have still not received it, it’s been over 1 month keep sending them messages, however no response and no product and no refund😡 never use them again lost £68”

Helpful Report

Posted 5 years ago

“I placed an order that although marked delievered 5 days ago, NEVER arrived. I contacted customer service for the past 3 days and only received a prescripted letter saying keep waiting and contact us back before the August cut off. After 3 days I have received the same letter from 3 reps. None of then address my missing order refund. I am very sad my first order went like this. Guess Im back to Walmart and Amazon. Sad and Bad Business practices. Will file claim with BBB tomorrow. Stealing $26 shame on Wish!”

Helpful Report

Posted 5 years ago

“do not buy anything from this website they will take the customer's hard earned cash and run away with it/or even send their garbage in exchange for the customer's hard earned cash,what they sell is all counterfeit goods/illegal goods,not recommended.”

Helpful Report

Posted 5 years ago

“bad for small business, wish wants to notify you after you complete the set up about taking money from you this service is dishonest taking money with ut a sure way to know if you will make any returns, takes money from you as a business, before letting the business get a start before you can make a dime using the services to even gain a dime so basically your risking your sales after paying 2000.00 dollars they don't state this before signing up, they wait till you set the store up then oh btw we need 2000.00 that right there is a scaming way to steal money”

Helpful Report

Posted 5 years ago

“Still waiting for product. So overdraft long! Will probably not order again.”

Helpful Report

Posted 5 years ago

“Big scam don’t shop here.”

Helpful Report

Posted 5 years ago

“So this app should be named HOPE because that's what you do when you order anything off this app. You hope to receive what you've purchased on time, and then when you don't receive it you WISH that you didn't bother wasting your time and money on this app. Wait.........maybe they did name the app correctly.”

Helpful Report

Posted 5 years ago

“The quality of these products are awful. I would not order from them again. Everything is very cheaply made and thin. It is really not worth them money.”

Helpful Report

Posted 5 years ago

“Ordered some stuff, 30 days later the damn package is still in china. They keep postponing the date the package is supposed to get here in the USA. Wish does not want to give me a refund. They are thiefs! Don't ever order from these crooks.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Ordered some stuff, 30 days later the damn package is still in china. They keep postponing the date the package is supposed to get here in the USA. Whish does not want to give me a refund. They are thiefs! Don't ever order from these crooks.”

Helpful Report

Posted 5 years ago

“Bought a dash cam for £11 was then charged the rediculous sum of £19 postage. Then to get item had to pay a fee of £ 3.32 to customs for breach of rules then a £8 fee to royal mail. Could have bought the same item with free postage on ebay for less than £20. Buyer beware.”

Helpful Report

Posted 5 years ago

“Don't do it , this wish fake company is a total scam , they take your money and run , all communication is done via website and the customer service nber is bunk. They are supposed to follow credit card companie rules they are contracted with. Obviously they don't follow the contract agreements , it's a sham done get sucked in.”

Helpful Report

Posted 5 years ago

“THEY BLOCKED MY ACCOUNT WHEN I COMPLAINED AND REFUSED TO REFUND FOR ITEMS NEVER DELIVERED. Dont bother using wish. They take your money and refuse to refund when the goods are not delivered. AVOID AVOID AVOID”

Helpful Report

Posted 5 years ago

“I've been waiting on two refunds from Wish that were processed on June 25, 2019. One refund was supposed to be returned to my card July 8th and second one on July 9th. Today is July 15 and my money has not been refunded. The contact number 1-800-266-0172 is automated and no help at all. The second number 1-760-788-2200 connected to a water company. I left my phone through the email and text correspondent but I have not got a call. I have been patient but now I am suspicious if this situation will solved. I will be contacting the BBB and will post my experience on all social media platforms. My name is LeRoy McLemore”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews