Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Account hacked, password changed, back acct drained, can't reach the company. Like seriously do not give these people your information!”

Helpful Report

Posted 5 years ago

“i ordered and never got mdse.took approx 2 months for refund.can not talk with anyone. i have had this problem for months can only send short message and they auto respond .wish i could have an atty to take them to court for false advertisement and fraud.do not purchase from them as you will be ripped off.they need to be sued for deception.”

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Posted 5 years ago

“The clothing I received came in the wrong size, and the size tag was cut off”

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Posted 5 years ago

“Very bad clothing nothing like the photos I ordered six items all need to be returned won't be using again and I am checking my bank account for the refunds if I don't receive this as stated I will be contacting my solicitor”

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Posted 5 years ago

“AVOID WISH UNLESS YOU WANT TO WISH YOUR MONEY AWAY. what you see is not what you eventually get. returns or exchanges? forget it!!! customer service responses are robotic ( live chat ) and bogus. No response to request to exchange at all. BEWARE”

Helpful Report

Posted 5 years ago

“Received items I did not order and other clothing poor quality and inflated prices at check out.”

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Posted 5 years ago

“They stole my money. I bought a item that I have not received. They everytime wrote me to wait...After months that i don't have news, i tried have the refund and they told me that i can't receive the refund because it's been too long, when they told me to wait. is the worst online store in the world. Stealing customers money, never again wish.”

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Posted 5 years ago

“Very poor customer service and impossible refunds. They are utterly hopeless”

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Posted 5 years ago

“Everything was horror I never received my package shipment updates where horrible and when I complained about not receiveing my full refund I was completely ignored as if nothing happened, I have friends that have had similar or worst experiences. Communicating with the operator was the dummest thing ever. I will never buy anything else from this company and I will try to inform as many people as I can about your terrible service, Thought I would give it a try but to my mistake I should have known.”

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Posted 5 years ago

“Please never buy from Wish idc how cheap or cool and item might seem on the off chance that you might receive your Item it will be horribly late or broken or not even close to what you thought it would be. But that would be the best of luck you will have because if you don't receive your item forget about getting a refund and be severely worried that someone will run up your credit card too $500 im serious please please please im begging you please stay away from this site.”

Helpful Report

Posted 5 years ago

“After reading the reviews prior to posting this one, I'm glad I haven't ordered from the site. My problem is that I had difficulty ordering because Wish.com would not let me unless I sent them a photo identification. I would not so my subscription is restricted. I've never heard of such a requirement and after asking people who told me about Wish.com, it was never required of them. Therefore, I've been unable to make a purchase..... gratefully as it is.”

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Posted 5 years ago

“Beware , false price , it's inflated upon purchase ,false delivery date, false customer support, ( we back our customers ) 🤣funny , they change delivery date lm waiting one and a half months on 13 different items, customer support is computer generated,and they keep saying it's within its shipping delivery date, wait another month .it's a scam ,it's a joke . Never again .l would never ever recommend this site called wish . Terrible experience not one but on every item . It's false advertising and not one item delivered.”

Helpful Report

Posted 5 years ago

“I DO NOT WANT TO GIVE A WISH EVEN ONE STAR. Their Customer Service is the WORST by far and NOBODY comes even close!!! I have an issue with shopping cart and it been over 3 weeks and they can't fix it. They keep referring to FAQ and tell me restart my phone and than they don't answer questions at all. THEY ARE JUST STUPID!!!!!! And they will be going out of the business VERY SOON!!!!!!!!! I have in my shopping cart stuff for over $2,000 that I am willing to pay to this company and they don't want it! I am closing my Wish account and will take my money to spend somewhere else!”

Helpful Report

Posted 5 years ago

“Just disappointed with Wish and its poor service. Items partially delivered. I had ordered a duo chrome mica powder in 8 different shades. Only 4 of them arrived at my place. What about the others? Still a mystery. Other items appeared on delay, but I have the supect there must be a fraud or the items have been stolen/ lost. Tracking is not always available, so sometimes it is impossible to track an item. Usually when I used to read that an item was at destionation's country customs, it meant that it was going to be with me the next day. Ultimately, when i read this notification, the item i was expecting never got delivered to me. So annoying and stressful and it also affected my business.”

Helpful Report

Posted 5 years ago

“I have been with Wish since 2017 and I was pleased for a while, receiving my orders even before the due delivery date. In the last 6 months, I have noticed long delivery times and items partially delivered, which promoted me to think about worst case scenarios : items got lost/ stolen and even fraud. Exhausted with these unhappy situations occuring far too frequently and only getting a refund (what a solace!) everytime when all I wanted was my items being delivered and posted in my mailbox, I decided to delete my Wish account for good.”

Helpful Report

Posted 5 years ago

“2 time i bought 1 item and i never got it,many time i contact them and they newer answer well. i am going to close my account very son, really i feel they are cheating me. any one from wish want to contact me this is my order number : Order #: 5d436406bec679689f9187dd”

Helpful Report

Posted 5 years ago

“As I hit purchase the address automatically changed to my old address on file. I tried to change address but the online form does not work and only allows you to change the street address, not the city, state or zip code. I have had no luck at getting ahold of an actual person. The item has now shipped to a non existent address. I don’t even know how they were able to send it. HORRIBLE SUPPORT.”

Helpful Report

Posted 5 years ago

“I order seed from this site. Could be that I was sent dust from floor. Yugioh cards my son ordered were so substandard that they looked used. Wish advertises limited products but these are not available. When my current orders clear i will cancel my account.”

Helpful Report

Posted 5 years ago

“I received the wrong item today and when I asked for a refund I was told I had already ask for a refund on that item THAT IS A LIE I just received it an hour ago I thought Wish was a good company but how wrong I am”

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Posted 5 years ago

“I received an item yesterday and it was the wrong necklace I tried to explain to customer support The choices given were very odd and none of them matched my complaint I tried several times to explain with no help”

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Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews