Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 8 items for Christmas gifts for grandkids. I placed the order pn Black Friday. ONE item made in before Chistmas. It was slippers that I thought I was ordering Adult small and they were Child small! 2 more items came around January 10th. I FINALLY got 3 of the last four items on January 17th. I guess I am supposed to be happy with 7 of 8 items, waiting 7 weeks to get it and shelling out $20 to ship the gifts weeks AFTER Christmas?! There was no mention that the products were coming from China. They offer "tracking" that is a sham! I will NEVER buy from Wish again! STEER CLEAR”

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Posted 5 years ago

“These are total cowboys, please people DO NOT order from wish. Foolishly I ordered from there without reading reviews, quick to take my hard earned money, ..... but no sign of the goods???”

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Posted 5 years ago

“DO NOT PURCHASE FROM WISH.COM EVER!!!”

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Posted 5 years ago

“First, the items, two jackets, and earphones took over a month to receive. Second, the one Jacket is too small and trying to receive a larger size is taking another month for whatever company to accept the item back to exchange the jacket and hopefully send a larger size jacket to me. Correspondence is pathetically slow. DO NOT ORDER FROM THESE M' FERS!!!!”

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Posted 5 years ago

“These people business is not committed, I got the item bought it cheap and they processing then cancel my order cause the price they post is low so they just cancel my order. This is Chinese style”

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Posted 5 years ago

“Bad business, changing the pricing and they cancel my order . I got cheap price and they fix the price and cancel my order without notice. Be careful with this Chinese business no warranty....”

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Posted 5 years ago

“Damn joke, still waiting on items after month and half, won't even pull orders up anymore, ordered a knife, only got the sheath. Now I know why Its called WISH, you wish for the items”

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Posted 5 years ago

“AVOID. Customer service does not exist, no response to 4 emails, ordered and paid for an item, never received it. Then my email address and password was changed (not by me) now I cannot access my account. They are SCAMMERS. DO NOT order with these people.”

Helpful Report

Posted 5 years ago

“My email was "stolen" right after Christmas. I've tried 10+ times to contact them to get support. NO HELP!!!. I have outstanding orders due but can't get them or any help. CUSTOMER SERVICE IS DOES NOT EXIST!!!!!”

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Posted 5 years ago

“Hell no, they suck, waiting over a month half, nothing. Ordered a knife, only got sheath and chain.”

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Posted 5 years ago

“I placed a order with them and it gave me the option to have it sent to a store for faster deliver. I got a email saying that it was at the store I called the store and was told they do not deal with Wish and do not have my items. So I contacted Wish through chat (could not find a phone number for them) so we went back and forth with emails then finally got a email that said I would get a refund I paid $4.55 and got back $.60. There website says that I got a refund of $2.55 um no. So I chat again and the email I got says I was not charged for it what??? if I was not charged then why did I get $.60 back. I will never use them again and strongly advise anyone form using them. RIP OFF”

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Posted 5 years ago

“Two years ago, using wish was a fun experience. But in the last 5 months, a deceitful, shifty, misleading disaster. Twice I waited over 3 months for a product. When I finally asked for a refund instead, wish only refunded my price for the product, not shipping as well. Why? They claim because I asked for a refund too early. 3 months of waiting was too early?!? Also, I am fed up with the hidden costs that no one ever explains, or admits to. I have discovered a different online company I now shop with. Unlike wish, they make it clear what price, size, color or type of product you're getting. They also have 24/7 customer service. Too bad about wish. But if a company is going to be shifty, unclear and unresponsive, one can only hope they will soon be outof business. Good riddance.”

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Posted 5 years ago

“Well just got my free gift. I chose a watch. Umm not working!! I can wind the time. But that's all!! What a waste of time to spend money on this company!!”

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Posted 5 years ago

“Don't buy from Wish.com ever. I requested a refund for some orders that I never received and they denied it because it was over 30 days. The fact is the I had documented messages between them and I asking for my order status and they keep saying that it was shipped and in transit. Yes it was over 30 days but not because I did not take action. The most recent one was a promotion they had. The order was accepted and I received the confirmation emails. Two days later they sent me a message that they had to cancel the order because they received it too late and the promotion period had expired then. I have all the evidence showing the order confirmation. This business is a scam and seems to be illegitimate. Do not buy from them ever.”

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Posted 5 years ago

“First of all there isnt a customer service at least not one you can access. Secondly I never saw an option for expedited shipping, and finally my order went to Israel it seems, I live in the US how does this happen. Then in trying to reach customer service I was able to request a refund and could have reordered but no option to talk to anyone about anything. I will NEVER order from Wish again.”

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Posted 5 years ago

“Taking over a month for things to get here and changed delivery dates several times. Not sure if I’ll get my last few items I ordered😡”

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Posted 5 years ago

“Purchased car seat covers for my Hyundai Accent. Fits perfectly. Not high quality but for the price it is a VERY GOOD deal. Was my second purchase. I am very satisfied”

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Posted 5 years ago

“I ordered some items and they were cheap and fake. Wish also fraudulently took 102.82 out of my bank account for something never ordered and have no idea what it even is. I have attempted to resolve and they say "item" is on the way.....but there is no record of what the item is. They are a total scam and should be investigated for their scamming and theft of money from bank account. DO NOT ORDER FROM THIS COMPANY!!!!”

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Posted 5 years ago

“The item I ordered came on schedule but it was nothing like the advertised item, not even close. I expected this since the item was so cheap compared to the market. You get what you pay for, and sometimes less.”

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Posted 5 years ago

“I ordered something on Dec 25 and it said that it would arrive by Jan 4. On that date, they extended to Jan 11, then 17, and now 20. I don't even know if it's even gonna come then. It really sucks”

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Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews