Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT ORDER FROM WISH!!! 20days now & I still don’t have my items or my money back!!!! Emailed them many times. I’m out of 30.00. Glad I didn’t order more expensive items & I hope this helps others not to lose their money!!!! Don’t do it”

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Posted 5 years ago

“Don’t order from Wish! I’ve been waiting for 10 days. I Was told not to expect the item for another month !”

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Posted 5 years ago

“I didn’t get my order and when I cancelled it I still haven’t got a refund it been two weeks”

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Posted 5 years ago

“BEWARE OF REVIEWS THAT START OF WITH "VERY NICE SITE" THEY INCLUDE A DISCOUNT CODE WHICH IS WRITTEN BY AN IDIOT CLOWN FROM WISH.COM TO BRIBE CUSTOMER'S,FOOL THE CUSTOMER THAT GETS SUCKED IN”

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Posted 5 years ago

“Worst customer service. Ordered masks, gloves, etc weeks ago,still waiting. Would never recommend them.”

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Posted 5 years ago

“Why don’t you have a zero star I am livid with these clowns. There is no support and absolute generic rubbish answers ! How can this be allowed to exist globally without any accountability ????? Shocking”

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Posted 5 years ago

“There is absolutely NO customer support. They give generic answers and if you don't receive all of your order, you arw just out of luck.”

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Posted 5 years ago

“I ordered Mask on 4-3-20 Wish sent a notice the mask would be shipped in 3 days. They than sent me a tracking # which gave me a delivery date of 5-15-2020. It has not left China and the tracking # does not work. They lied about it being a USA company obviously and I am calling my bank to cancel this transaction. When you ask for support you get a 3 answer choice, you cannot talk to someone at all. Do not buy from this company you are supporting China and you do not get your merchandise in the time they promise.”

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Posted 5 years ago

“The name says it all, "Wish". These are prices you wish you could get the product for, but they never have it. So you get a refund, but by then it's too late to order for why/when needed. Truly just window shopping, don't order.”

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Posted 5 years ago

“Order took over 4 weeks to receive. Had to get a different one in the meantime.”

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Posted 5 years ago

“Ordered on March 30th. Tracking says it's been in the United States since March 30th. But my delivery date isn't till June 2nd. 3 months to wait for the delivery of an order is unacceptable. You can't communicate with customer service it's all preformed answers. You can't talk to anybody live. It's safe to say I will never order from them again”

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Posted 5 years ago

“PURCHASED ITEM NOT DELIVERED. Nearly 100£ frozen since day of transaction, still waiting for refund _ 3rd month. I used to buy from them few years ago, these days seems like site makes a lots of scams.”

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Posted 5 years ago

“There is no option for 0 / 5 stars, so 1 will have to do. Zero customer support. Don't bother with them. I have just found out (by myself) an item I PAYED FOR is out of stock. They have my money and never informed me they didn't have what I payed for. I ordered this 3 WEEKS AGO! Their customer service is non-existant! Proven by the amount of people screaming for help via their Facebook comments...”

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Posted 5 years ago

“Wish is a horrible online service that you can order from probably one of the worst places! They overcharge & say everything you would like to hear. In my opinion complete junk! Don't fall into their scams!”

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Posted 5 years ago

“The worst online shopping experience I am having. Ordered an item on 20th February 2020 and it’s still haven’t processed by supplier. From last two month it’s just update expected delivery item. Concerned with wish support agent and getting same excuse every time. Last month ordered one more item and now it’s showing different item on my ordered list. I took the screen shot just after placed an order and now it’s showing different item. Put complaint about it and they refund my money without send any confirmation or update if I want my money or what I want. I clearly told them I don’t wanna refund. I just that item which I ordered but no response. I will recommend to buy stuff from local market even it’s expensive than got disappoint later.”

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Posted 5 years ago

“I live in uk (manchester)and it's taking 2 half months to deliver my goods .I'm still waiting and it still says last place was China. You people are rediculalls. I will never In my life give you my money .should be ashamed of themselves.”

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Posted 5 years ago

“Poor communication, you'll never speak to anyone especially using the app, absolutely horrible delivery process, takes a good month to receive anything. I can't believe anyone receiving their merchandise in a week...I think they're false testimonials. I tried to cancel but it shows "shipped," and has been sitting in the same damn location for THREE WEEKS. This is a scam. I've vested close to $115 which I'm sure I will NEVER get back because once they "claim it's shipped" you can forget it! They are liars don't trust them. I knew it looked too good to be true. I'm going to reach out to my bank to see if I can get my money back.”

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Posted 5 years ago

“Half the things I have bought on wish never turn up. They do refund though. And the postage ludicrous £6 postage for a £2 ring And I wanted two.. So £12,even though they came in the same packet. I now look for things on wish Go to e bay and get the same thing for less. If the postage was'nt so ridiculous I would still use wish.. Oh and if I did'nt have to wait 2 months for a pen that never arrived. Rubbish”

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Posted 5 years ago

“Still waiting for my items. They show low prices then shaft you with postage from China with the virus. Refund very very difficult if you lucky. Items cheap and cheerful cheap plastic. I wasted my money and can't tell the wife now where the money went. I wanted to get more things.”

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Posted 5 years ago

“Somebody in russia used my account to buy goods. I immediately tried to cancelled payment I hope I have dealt with it. But I have informed wish about this and my concern how this might have happened. The only response I get is we are sorry you want to cancel. I will never buy from them again.”

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Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews