“Dopey Cowboys Lazy abysmal W@n@E#s
Do no use, they will keep asking the same questions over and over again, and never get back you about anything.
So far taken 8 months to to one house to a first time buyer.”
“Absolutely shockingly Bad I feel compelled to put up a review you simply can not get hold of anyone I have been waiting now for one week they do not get back to you please do not use and there eWay system is a joke been down for 7 weeks. This is the poorest service I have ever experienced”
“Absolute disgusting service from this company, they tried belittling me & intimidating me as I was first time buyer. I took them to the ombudsman after months of complaining & was rewarded compensation and proved I DID receive bad service! NEVER got an apology!!
REPORT THEM!”
“DO NOT USE THIS FIRM!
I purchased a new build and used to exchange the contract on early December. After I paid the searching fees in early November, they claimed that their server was down immediately, then, they can't answer the phones, can't access the email, can't check that did they have received my seller's documents or not (by courier) as all of them work from home currently, and also, can't check out they have ordered the searching report or not as well. They are totally no operation actually. They agreed to refund but can't give me a date when I can get back the money as their account department can't access to email and phone calls as well. So strange!”
“The worse solicitors I ever had to deal with. Never give the your case to them you will regret a lot. They never reply you back neither your completion will progress. They are simply stressing people out. Never try them never never.”
“Do not use DC Law! We instructed DC Law mid July to deal with our easy selling and buying of properties. We were given Barry Foster as our conveyancer. He is very slow and cannot multitask and comes across like he doesn’t actually care about his clients. We lost our buyer yesterday on the 23 of November because DC Law and Barry dragged their heels. We pleaded with the operations manager to help but no such luck. They don’t speak to the other conveyancers and do not give you updates. It felt like I was checking in on one of my children all the time. Barry didn’t even know the buyer pulled out until we emailed him! Their was no communication between him and the purchaser. We lost our buyer and the home we were going to buy and no apology off DC Law. I’m not even going to blame the “cyber attack” as we should of been completed way before that happened!”
“Shocking Don’t use this company. Everything I have read in the 75 reviews below is correct and now the chain is about to collapse as a result of their incompetence and inability to communicate. I would not buy a house if these were the buyers solicitor.”
“Still waiting
The computer system has now crashed.
This could be oblivion.
I viwed my prospective property on 16 March 2021
A long time ago
A long time ago.
Ah well.”
“Seller is using this firm and it has been nightmare from day one. from their system crashing, to not attending calls, it is one problem after another. Do yourself a favor and run the other way when you know it is this firm acting as your sellers conveyancer.”
“Only posting a star because I have to. My house sold on 23rd March, however my buyer is using DC Law. They have got everything wrong, messed everyone around, wasted time and everyones money. I had to go ahead with my purchase so am now paying for two houses.
Incompetent in the extreme, they are not fit to practice in my view.
AVOID AT ALL COSTS.”
“DO NOT USE THIS FIRM
I am currently stuck in a chain with someone who is and due to their serious lack of response to emails and phone calls from solicitors and estate agents I have been left homeless as the place I was buying pulled out due to being messed around. A result from the bottom of the chain which is DC Law!”
“Despair.
The cases must be poked high on their desks.
Touted by estate agents.
I'm just a person who came to sell my home in good faith and buy another one again in good faith.
I don't know when I. Going to move..
The seller informed me how much his house was, worth now
I can't cope really.
Since early May I'm still here
I won't go now I don't think.
I'm just a person wanting a, fair shake, that's all.
To be treated with respect. .
I”
“Please do not use this firm. Their staff do not care and are not truthful.
I have finally completed a purchase last week 30th September after having a offer except in March. There was no chain on other side.
You will regret using this company unless you want to experience stress on a high level and waste countless hours calling and emailing them.
Debbie Osmant was the conveyancer and unless I called she would not contact me. She was slow and very unhelpful. She didn't fully understand the process of purchasing a grade 2 listed property and would continually request queries from the sellers solicitors that they had already replied and supplied the relevent documents. She would then proceed to set further queries. I had to point out on numerous occasions that that those queries had been fully answered previously. I found out she had lied to me after I contacted my mortgage provider but didn't raise this with her or the company as didn't want to lose the purchase.
She would update e-way late or not at all. This was a complete nightmare. The sellers estate agents were constantly calling and emailing her.
I even resorted to calling the sellers solicitors in order to find out what was happening and to get a response. She emailed me quickly then, telling that I must not do that. Well she wasn't doing much.
I had put a review on during this and she called and told me that this was not helpful, I also didn't get a response from Emma who puts a message on after each review claiming to be from customer services, even when I emailed them directly.
Debbie was fully aware that I had a very sick relative whom I was moving closer to in order to care for, she in my opinion made this purchase go even slower.
She decided when completion would take place and didn't consult me and when I said I needed it to be the Friday. She said that wasn't possible and she would have to reapply and it would take weeks. She repeatedly told me that my mortgage company needed four days to release fund when infact it was seven.
She comes across as a person who likes to be in control and doesn't like her errors being pointed out.
Utterly ridiculously incompetent.”
“This company are absolutely abysmal, nearly 6 months we’ve been waiting to exchange/complete and still no closer. It takes ages for them to respond to emails/phone calls, when you do get a response from them it’s under noted and damn right rude. They are not a company you can trust, they are totally incompetent and the service they offer is appalling, absolute cowboys and should not be allowed to continue in business.
It speaks volumes when they have to make up their own 5 star reviews on here. Avoid at all costs if you value your sanity!”
“Whatever you do, DONT DEAL WITH THIS COMPANY. They can’t even respond to solicitors who want to exchange contracts never mind completion. The most stressful time ever. No wonder you hear of heart attack and strokes caused by moving. Companies like this are the cause, so unprofessional. Still waiting to exchange!!!!!!!!!!”
“Avoid like the plague! I wish I had done more research before engaging them for the sale of my house and purchase of my next one. Rude staff, don't return forms, miss many items, inaccurate responses to emails, don't acknowledge very important details ... like you money. Even took a month to return my Husband's Death Certificate.”
“My experience is exactly the same as others have said on here. Completely diabolical, totally unprofessional and extremely difficult to deal with. Please DO NOT USE!!!”
