“Unfortunately the delivery of my shed was delayed on 2 occasions. Additionally, the roof was only just sufficient to cover the shed with no overlap which is less than ideal.”
“The shed arrived at 08.00 in the morning- 4/5 hrs earlier than quoted. Erected 3days later and joiner remarked the wood was extremely dry & brittle!......2 x exterior posts were split in 3 places & therefore useless (thank god we could use supports from my original shed to patch it.
The ready made slat sides have huge gaps meaning I'll have to purchase filler to keep bugs/ mice out!”
“Item acceptable although needing some remedial work I.e removing poorly hammered nails on 5 occasions. Delivery was dreadful, told mine was on transport as the 5th drop spent all day waiting never arrived. No communication from firm. After a few phone calls was told delivery would arrive a week later. Very annoyed customer.”
“As an ex mechanical/electrical engineer ,the instructions weren’t very explicit and negatively the holding down kits were wrong-even when your subcontractor sent 2 replacements they were the same,so l gave up complaining and bought real rawlplugs industrial types—on the other hand it was reasonably priced so 3 out of 5 stars.
Duncan”
“I've treated outside 3 times and we haven't had any rain and already it's bowing on every panel on the front doors, not impressed after paying such large amount pics to show”
“The service from elbec has been great. But the shed itself, terrible. I put my foot on the base without any weight and it went through the base. Upon closer inspection, the base has a hole in it as if someone put a finger through it. I have has to reinforce the base with some pieces of mdf so the distribution of weight is greater. Not happy.”
“Customer service was good, friendly and followed up. I had to contact the company to query when the order would be delivered, and it was delivered the day after. The product was smaller than advertised.”
“Instructions are rubbish. Would help if pieces were labelled somehow. Also Pre drilling the holes would help and enable things to be lined up properly. The quality of some of the panels and batons, especially the doors leaves a lot to be desired. Obviously not checked before despatch.”
