“Purchased a 12 x 8ft shed. Decent price and delivered quickly. Instructions for assembly not clear in places but managed to work it out. 2 sections of the shed weren’t square. The door required planing to fit the gap, and the Perspex for 1 of the windows also needed cutting. Overall - not bad.”
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We are glad to hear that you found the quick delivery met your satisfaction. Your comments regarding the building and the assembly have been taken on board and seriously. If you need any support or have questions, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Very pleased with the shed. It is a touch flimsier than I expected, and it took me a touch longer to work out where to start assembling it. But once I got into the YouTube video on the app it was very straight forward . Good value for money.”
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Thank you for taking the time to leave your thoughtful review.
We are glad to hear that you’re pleased with the shed. We appreciate your observations about the assembly and the shed. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
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Thank you for taking the time to leave your review.
We are glad to hear that the product meets your expectations, and if you have any questions during the assembly process or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Good product but instructions need to be updated and some of the cuts of timber not the requisite 45%. Overall still rate it as a good product but with a little more quality control in the manufacturing process and a review of the assembly instructions would be even better.”
Good Morning,
Thank you for sharing your comments with us.
We are pleased to hear that you find our product to be satisfactory overall. Your comments regarding the instructions and timber cuts have been noted, and we appreciate you bringing this to our attention. Your comments will be taken on board seriously. Should you need any assistance or if you have any questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for sharing your wonderful review with us.
We are thrilled to hear that you found the ordering process easy and appreciated the prompt delivery. It’s always our goal to ensure that our customers can reach out to us easily, and we’re glad our team could assist you. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Harmony Greenhouse. Takes a while to construct and some parts are awkward to mesh together . A really good greenhouse when constructed and worth the money”
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Thank you for sharing your thoughts about the Greenhouse.
We are delighted to hear that you find the greenhouse meets your expectations. Your feedback regarding the assembly has been taken on board and seriously. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Product arrived on time with all parts present. We had to modify parts to align each piece . This meant cutting some of the spars and waterproofing the box as the slats were not up against each other. When complete with the revisions made. The bench and arbour looks lovely”
Good Morning,
Thank you for your thoughtful review and for sharing your experience with us.
We are glad to hear that your product arrived on time and that you were able to complete the assembly to your satisfaction. It is wonderful to know that the bench and arbour turned out lovely in your garden. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your positive feedback with us..
We are pleased to hear that your delivery was efficient and that everything arrived and met your expectations. Your satisfaction is important to us, and we are glad that this was met. If you have any questions or need any assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Delivered as quoted, erected as per instructions, my only issue was the felt nails seem very small to a) secure the felt and b) remain secure over time.”
Good Morning,
Thank you for your thoughtful review and for sharing your experience with us.
We are pleased to hear that your delivery and assembly went as planned. We appreciate your feedback regarding the felt nails, and we will certainly take this into consideration. If you have any further concerns or require assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for your kind review and for highlighting your positive experience.
We are delighted to hear that your product you had delivered, was within your expectations and that the assembly was straightforward. Your satisfaction is our priority, and it is great to know you're happy with your purchase. Should you have any questions or need further assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Morning,
Thank you for taking the time to share your wonderful comments.
We are delighted to hear that you’re satisfied with your new greenhouse and found it easy to assemble. Your feedback means a lot to us, and it’s great to know our products are meeting your expectations. If you have any questions or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your review and for highlighting our service.
We're glad to hear that you found the product to be satisfactory. The fascia boards would not be available for the side of the building, as this could entrap water on the roof, which could, in turn, pool into an area. Too much moisture within one area can cause a flux of water ingress into the building. The fascia boards that were not provided for the sides are to allow the water to flow from the roof smoothly and prevent water from building up. If you need any assistance or have further questions, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your kind review with us.
We are delighted to hear that our service kept you well informed throughout the process. Your satisfaction is our priority, and we appreciate your support. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for sharing your feedback with us.
We thank you for your review, and your comments will be taken on board seriously. It's wonderful to hear that you are satisfied with the finished building. If you need any assistance or information, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“Very quick delivery only thing the time span was 7 to 6 and I wasn't sure if it was am or pm. Turns out it was am and they arrived at 7.10am. Greenhouse was well packed and all pieces were there. Felt the instructions could have been a bit better but got there in the end. Love it.”
Good Afternoon,
Thank you for taking the time to provide your feedback.
We are delighted to hear that you love your greenhouse and that the delivery was prompt. If you have any questions or need assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for your review and for bringing this to our attention.
We understand that waiting for your greenhouse can be frustrating, and we appreciate your patience during this time. We can advise that the date has been booked following your agreement with the installation team. If you have any questions or would like any assistance, please don't hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
“You get what you pay for. Hardwear not worth using. Window plastic, might as well use clingfilm.
All in all, if you want something decent, don't bother buying these not so cheap ones.”
Good Morning,
Thank you for taking the time in sharing your feedback with us.
We are sorry to hear that the Garden building did not meet your expectations, as we strive to provide customer satisfaction. If you have any concerns or need assistance, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for your feedback regarding your recent experience with us.
We are pleased to hear that the finished garden feature looks fantastic. We have taken your feedback regarding the assembly on board, as all feedback is taken seriously. If you require any assistance or any information, please feel free to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to share your valuable feedback with us.
We appreciate your observations regarding the precision of our parts and panels, and we are glad to hear that you found an excellent fit. If you have any further questions or need assistance, please don’t hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
Good Afternoon,
Thank you for taking the time to leave your thoughtful review.
We are pleased to hear that you found your chosen garden building meets satisfaction. It is great that the construction went smoothly and straightforward for you. Should you have any questions or require further assistance, please do not hesitate to contact our Customer Care Team.
Kind Regards,
elbec Garden Buildings
