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Gobi Cashmere Reviews

4.2 Rating 1,816 Reviews
79 %
of reviewers recommend Gobi Cashmere
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Phone:

033793418932

Email:

support-1@gobicashmere.com

Location:

Genshagener Str. 27,, , Ludwigsfelde
Schönefeld
14974

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Still haven’t received my order. T&T system shows that the parcel can’t be found. Couple of days ago it was in the DHL system. The service is weird:( does it mean that I lost my money??? Thank you.
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Posted 5 years ago
The product was fine, delivery was good, but I was disappointed to realize the return polices. Granted I should have been more thorough and read the return polices before buying(and I would not have made the purchase) I bought the item as a Christmas gift(and bought early to ensure it arrived on time) and the person didn't like the item. So when I went to return I realized I had missed the window for return. Now I'm stuck with a gift I can't use and I'm out $120.00 bucks. I might be able to exchange but there is nothing I really want or need. Overall I'm disappointed:(
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Posted 5 years ago
I ordered a jumper on 13 th Dec, I then contacted you in 14 th Dec to apologise and cancel order as my father had died. 24 hours later you replied to tell me that the order had been dispatched. I have still not received jumper which I did not want. If it dies arrive I will have to return it, but you told me you dispatched in 15 Dec. Please advise
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Posted 5 years ago
Still waiting for my delivery it’s going to be summer when I receive them I know it’s the Brexit and the covid but I’ve been waiting over a month
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Posted 5 years ago
My order has NOT ARRIVED AS YET!!! I assume they will not arrive and therefore a refund is needed please.
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Posted 5 years ago
I haven't received it yet. It was intended as a Christmas gift. Nothing yet - to day is 1 January.
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Posted 5 years ago
I am sorry but I can’t review these socks as I never received them although I paid for them
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Posted 5 years ago
I ordered acashmerecardiganUK639( Shipment no CT1617887ODE0)on the 10th December It has not arrived yet .nor could I trace it on line.. I could not contact you by phone or text or e-mail because this info was not on your website. I am extremely annoyed as i still haven*t got it
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Posted 5 years ago
Добрый день. Не могу ничего сказать потому что жду ... уже третья неделя пошла. Мой свитерок посетил Франкурт Москву, а сейчас видимо осматривает Петербург, вот только до меня ему дела нет. Очень расстроена, были планы надеть его на НГ за городом.
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Posted 5 years ago
Ich habe Ihnen geschrieben, daß ich das Set (Pullover u. Mütze zurückschicken möchte, da die Qualität nicht meinen Ansprüchen entspricht. Leider haben sie mir nicht geantwortet, wie ich das machen kann und das online RücksendeFormular akzeptiert die Bestellungsnummer nicht. Bitte geben Sie mir an, wie ich die Rücksendung erledigen kann. MfG Patricia Dicker
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Posted 5 years ago
мой заказ до сих пор не доставлен. Оформила и оплатила товар 3 декабря, никто мне не звонил и не писал. Пришлось напоминать о себе 10 декабря. Заказ не придёт к новому году, поэтому я буду его возвращать. Зато уже отговорила подругу брать свитера на новый год у вас. Планирую написать ещё отзывы, чтобы люди знали как отвратительно вы работаете
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Posted 5 years ago
No battery pack in the jacket.
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Posted 5 years ago
I have not received them yet
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Posted 5 years ago
Order payed but not received. I expect from you my order or refound me what i payed.
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Posted 5 years ago
Sehr geehrte Damen und Herren! Schon nach 2 Mal tragen hat sich auf 8 cm das Bündchen vom Rest der Kaschmirlegging getrennt!!! Und das für den Preis!!! Aufgrund ihrer Rücksendungsbeschränkung/ Reklamationbeschränkung ist mir eine Reklamation wohl kaum möglich, oder? Falls Sie weiterhelfen können bitte ich zeitnah um Rückantwort. Ansonsten kann ich nur sagen, dass ich ihr Unternehmen keinesfalls weiterempfehlen kann. Christiane v. Zitzewitz
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Posted 5 years ago
You sent me an email asking for a review for the cashmere jumper I bought my mother for Christmas on 7th December. It's now 28th December and it still hasn't arrived, so I can't review it
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Posted 5 years ago
Je suis très déçu car nous n'avons pas été livré : difficile d'être satisfaite, la commande 13574 du 2 décembre effectué sur Internet n'est toujours pas arrivée, Noël était sans cadeaux Gobi ! Le statut du suivit DHL s'est arrêté le 12 décembre 2020 à 10h08 à Rüdersdorf, voir image jointe. Votre support-1 nous dit de patienter... 25 jours déjà ! nous sommes aussi client à votre stand du Bazard international au Luxembourg. veuillez nous rembourser salutations
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Posted 5 years ago
Defective product. Fits big too. On top of everything very bad customer service. As a first time buyer i wanted some help after I complained that there was a defect on the had. They never responded ignoring me. Never purcgasung again anything from this company.
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Posted 5 years ago
Leider habe ich mein Paket noch nicht erhalten. Ich habe es bei DHL reklamiert doch leider auch von DHL nichts gehört. Ich weiß es ist nicht ihre Schuld aber ärgerlich
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Posted 5 years ago
It is still on the way to my place. I really want to receive it, it’s been a month or more since I ordered it. 😭
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Posted 5 years ago
Gobi Cashmere is rated 4.2 based on 1,816 reviews