TheInsoleStore Reviews

4.6 Rating 5,872 Reviews
90 %
of reviewers recommend TheInsoleStore
4.6
Based on 5,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read TheInsoleStore Reviews
TheInsoleStore 5 star review on 26th March 2024
Toni K
TheInsoleStore 5 star review on 6th October 2023
Diana C
TheInsoleStore 5 star review on 6th October 2023
Diana C
TheInsoleStore 5 star review on 6th October 2023
Diana C
TheInsoleStore 5 star review on 2nd May 2023
Steven S
TheInsoleStore 5 star review on 10th April 2023
Henry C
TheInsoleStore 5 star review on 10th April 2023
Barbra K
12
Anonymous
Anonymous  // 01/01/2019
Too thick for my boots,shoes.
Helpful Report
Posted 4 years ago
This is only because I received an email stating that I had reward points equaling a $10 off coupon. So I went to the website thinking I could use my coupon after I ordered two pairs of insoles, but there is no place to redeem the points! So I ordered my insoles paying the regular price instead of getting my $10 off. Ridiculous! And very frustrating!!!
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Posted 4 years ago
I will not shop at insoles online anymore. You do not pay return shipping. You charge a Restock fee. Your product pricing is inflated.
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Posted 4 years ago
My order wasn't even processed Nd now I'm being charged
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Posted 4 years ago
Confusion about and not enough explanation of insole lengths in order to make an informed decision while ordering.
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Posted 4 years ago
My boots are 9.5 D and the insole is about 1” short. I bought a 9.5 size and don’t know why it’s short should I have bought a 10 or what.
Helpful Report
Posted 4 years ago
TheInsoleStore is rated 4.6 based on 5,872 reviews