The insoles were only okay to begin with. After wearing them for a week the area underneath the bunion was compressed and didn’t return to shape even after letting them set for another week. I discovered that the company will not take back an insole after wearing it! Great. How are you supposed to know whether it is any good unless you have worn it? I had purchased two pair and only worn one. I contacted the manufacturer in Hickory NC. They said return both pair for a full refund. I have done that and am waiting to see if the refund will ever get here. This is why folks buy from Zappos and Amazon. Returns must be much more accessible to the customer. Edited to add. I did contact the company and they did say I could get a different product. The problem is there are no other insoles with a metatarsal pad. In spite of what the company says these insoles are not the same as New Balance metatarsal pad insoles, I have the NB ones. I’m sorry they aren’t available anymore.