“Quite a straightforward online procedure for techno phobes like me.
Price was good compared to my old policy.
Time will tell if it was a good buy - hopefully I won't need to test the system.”
“Price was good ,the only thing I'm not happy with was I'm an existing customer and just wanted a new quote ,but you can't get to talk to anyone to see their best offer had to do it all on line which has probably cost me more .”
“Straight forward on line process with competitive price. Ended up upgrading breakdown cover as basic level didn’t quite meet my needs, so that pushed the price up somewhat.”
“Competitive price compared to my renewal quote from previous insurance company, rose from £500 to over £800, hence the need to shop around. Easy enough to do on website.”
“Easy to arrange insurance , but I hope I will not need to use it, do wish you could have a bit of human contact as needed to ask a question, and could not be answered unless I waited until Monday when text service opens.”
“Well I’ve had to do everything myself which was quite simple. I’m waiting for a reply from customer service as I’ve asked for a paper copy of my car insurance. It’s been 24 hours so can’t give a 5 star review until I’ve had my query dealt with”
“A simple process at a far more competitive price than other companies. The proof of the pudding will be if Yoga are easily contactable should ever they be needed.”
“So far ok, except I thought details of breakdown cover was difficult to identify .
I bought immediately through topcashback and go compare so I will wait to see if the £42 cashback is honoured”
“Competitive prices but I knocked a star off as you physically can’t speak to a human being at this company, only via online chat. Bit frustrating. Not sure whether I’ll stay with them next year. It depends how much they increase the price versus not speaking to a member of staff on the phone. I see they state below the option of speaking to someone on the phone but this isn’t possible”
“A very good and helpful service with the live chat however the price went up for no reason between the comparison and the Yoga site. when asked this was due to the driving licence check which is ridiculous given the details held at DVLA will show all drivers have never had any endorsements or contact with DVLA in any respect (plus this was already entered at the comparison stage) suggesting that this is a standard go to answer when challenged. I was told I didn't have to pay the increased price! The computer system also changed the start date by a day for some reason however this was easily fixed through live chat. Seems a good product but be ready for the price to rise by 10-15% when coming from a comparison site.”
