“Unfortunately because I tried to swap my policy to a new vehicle at the weekend, there was no-one available to speak to. Wouldn’t let me do that so had to take out new policy and cancel old one, which incurred admin fee.”
“Today i had a online chat with one of your agents named Dennis he was excellent all the way through. He helped me with a cost issue that we resolved. Because of his help, I decided to stay with Yoga for this year”
“It was easy to use but realised I needed to get in touch being elderly I was used to phoning people to help but realised it was all on line. I did get help by using chat which I found easy.it was a good hrlp”