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ZIPTRANSFERS Reviews

4.7 Rating 9,514 Reviews
93 %
of reviewers recommend ZIPTRANSFERS
4.7
Based on 9,514 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read ZIPTRANSFERS Reviews
Anonymous
Anonymous  // 01/01/2019
No comment
Helpful Report
Posted 7 years ago
Journey to resort was good ,unfortunately the return journey was in an uncomfortable mini bus .My wife suffers travel sickness and the vibration of the vehicle made journey uncomfortable . That is the reason we book private cars.
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Posted 7 years ago
The service was brilliant on time etc The driver drove far to fast
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Posted 7 years ago
Our flight was early and so we had to wait quite a while for a driver. However, no one seemed to know how to get to our accommodation so we had a further delay. I suggest flight times are monitored and addresses checked to find out directions before the client actually arrives.
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Posted 7 years ago
Det fungerte som forventet
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Posted 7 years ago
The gentleman was very prompt, polite and helpful. The process was very simple. However based on the return journey I feel on this occasion we were at times very frightened and glad when it was over. The driver appeared to be extremely tired which did impact on his driving condition and thus driving, as expected. He did make a stop for coffee which we were extremely glad but the journey was an experience.
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Posted 7 years ago
Drivers were prompt, so no waiting around. However, driver on way to hotel was a bit erratic and was speeding!
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Posted 7 years ago
Used Zip transfer before and very good. But this time arrived in Tenerife and no body to pick us up. One driver who was due to pick up another party phone the office for us after a long chat in Spain is he said he was taken us to hotel. This he did with out any issues.
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Posted 7 years ago
The driver who met us was at the correct location but was not displaying our name. It was only after my wife started talking to him he found our name in among other names he was carrying. The transfer was very good .
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Posted 7 years ago
Being picked up at Tenerife sfs airport the lady couldn’t see our names on board as she had them under another name board!! She wasn’t very good. Being picked up from hotel on our return to the airport was very good. I think you need to sort out the picking up from airport they need to stand by the exit with your names clearly marked on the board instead of chatting!! Thank you
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Posted 7 years ago
Unfortunately late in both directions
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Posted 7 years ago
By arranging a taxi because the one we booked on arrival did not turn up
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Posted 7 years ago
Clean coach and friendly service
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Posted 7 years ago
Have rated zip 5 in the past but this time there was no driver or car waiting on arrival and we had to find another of the drivers to help us :( Excellent service in return though when the driver was early and the car gleaming as usual. We will still use Zip as the service is usually fantastic and I'm sure this was just a little blip .
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Posted 7 years ago
Custom service and avaibility on all major airport is the point of power of the service
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Posted 7 years ago
Okay service
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Posted 7 years ago
ZIPTRANSFERS is rated 4.7 based on 9,514 reviews