Have come to conclusion that this company is now operating fraudulently. Having ordered a Baby Belle cement mixer and paid £218-00 by credit card I tried to chase up delivery. No phone numbers live or available. Registered office phone is disconnected. I n despair I re-ordered mixer from another company. (toolstoday.co.uk - excellent service and most helpful) Delivered within 1 week but lo and behold on same transport another mixer from Toolnet. Returned this without unloading. Belle confirmed receipt and said they had a contact - Shirl - at toolnet and would speak to her. Shirl sent me an email saying my money would be refunded but thought would take a few days. My email in response to hers, like ALL my other emails to toolnet, have been returned by the mailserver. NO REFUND RECEIVED TOOLNET ARE CROOKS AND CONTINUE TO PRETEND THEY CAN SUPPLY GOODS BEWARE!!!!