YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,232 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“amazing company to deal with”

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Posted 5 months ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 5 months ago

“Dealing with Astir and their employees especially Matthew Yonker has been an absolutely wonderful experience. They are incredibly helpful and professional and I look forward to continuing to buy all my medical supplies from them in the future. They are a wonderful company to deal with and I recommend them highly!!”

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Posted 4 hours ago

Thank you so much for your kind words and recommendation! We’re thrilled to hear about your positive experience with Matthew and our team. It’s always our goal to provide helpful and professional service, and we look forward to continuing to support you with your medical supply needs.

Posted 4 hours ago

“Elizabeth is in the thoes of helping me with; 1) an order and 2) an IT issue. She has been extremely efficient and helpful. Not delivered as yet”

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Posted 6 hours ago

Thank you for your review! I’m glad to hear Elizabeth has been so efficient and helpful. We value your feedback, and we’ll keep an eye on the progress until everything is delivered. Looking forward to assisting you again soon!

Posted 5 hours ago

“Awesome Service!”

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Posted 6 hours ago

Thank you so much for your feedback! We appreciate your kind words and are thrilled you had a great experience. 😊 Looking forward to assisting you again soon!

Posted 6 hours ago

“Elizabeth was ABSOLUTELY FANTASTIC to deal with! She was informative, knowledgeable, friendly and was able to guide us to the products we desperately needed, with an alternative option and had the order sent out by 12pm today. Couldn't ask for better service 10/10”

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Posted 6 days ago

We really appreciate you taking the time to share your experience. It is fantastic to hear that Elizabeth was able to assist you so thoroughly and promptly. Feedback like this inspires us to keep delivering the best service possible. Looking forward to assisting you again soon.

Posted 6 days ago

“Found your staff member, Prue, very helpful, exploring all options for us. Great experience!”

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Posted 1 week ago

Thank you for sharing your experience! Prue will be so pleased to know her efforts made a positive impact. We’ll be sure to pass along your feedback to her. Looking forward to assisting you again soon!

Posted 1 week ago

“Great communication with queries addressed promptly”

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Posted 1 week ago

We truly appreciate your feedback. We’re happy your queries were handled promptly and effectively. Your satisfaction means a lot to us. We look forward to assisting you again soon.

Posted 1 week ago

“Good services and professional staff.”

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Posted 1 week ago

Thank you for recognizing our staff and the service we provide. We’re delighted you had a positive experience with our team. Providing this experience for our customers is always our goal. We look forward to serving you again. Thank you for sharing!

Posted 1 week ago

“No. Enough of surveys”

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Posted 3 weeks ago

“Excellent!”

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Posted 3 weeks ago

“Excellent person to deal with. Helped me out with the whole process right thru to the delivery. Definitely be the first company I will turn to if I need any further equipment.”

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Posted 3 weeks ago

“Astir staff are always quick to help when I have a question about their products. Great communication and a wonderful range of products to choose from at competative pricing!”

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Posted 3 weeks ago

We greatly appreciate your positive review. It’s wonderful to know that our team’s communication, product range, and pricing are meeting your expectations. Thank you for choosing Astir!

Posted 3 weeks ago

“great and efficient service”

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Posted 4 weeks ago

“Very efficient. Thanks Brock!”

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Posted 4 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 4 weeks ago

“Brock Lee knew straight away which product I was talking about. He was very helpfull and offered to send out another product with a longer expirary date, than on the product I initially received.”

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Posted 1 month ago

We’re so happy Brock could swoop in and save the day with a product that works perfectly for you! Your kind words will make his day. Thank you for sharing your experience. We look forward to hearing from you again soon!

Posted 1 month ago

“Very helpful with coding for item”

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Posted 1 month ago

“Staff are always bright and welling to up”

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Posted 1 month ago

Thank you so much for your kind words! 😊 Our team takes pride in providing friendly and attentive service, and it’s wonderful to hear that it made your experience positive. Thank you for sharing your experience!

Posted 1 month ago

“Briana was very helpful in sorting out short shipment.”

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Posted 1 month ago

Thank you for your wonderful feedback! We're thrilled to hear we were able to help you with the short shipment. It's always our goal to provide excellent support and service. We appreciate you taking the time to share your experience!

Posted 1 month ago

“All great products”

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Posted 1 month ago

“Order placed last week went astray (to Victoria instead of NSW according to Aus Post). Brock was very helpful, resending the missing items & following up with AP.”

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Posted 1 month ago

Thanks so much for your patience and understanding! We're really glad Brock could assist and get everything sorted quickly. Thanks again for your support and really appreciate you taking the time to share your experience!

Posted 1 month ago

“Ordering of Resource plus made very simple and straightforward with Elizabeth. thank you”

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Posted 1 month ago

Thank you so much for your lovely feedback! We're so glad to hear Elizabeth made the ordering process simple and straightforward. We’ll be sure to pass this on to her! Can't wait to assist you again!

Posted 1 month ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,232 reviews