ABSOLUTELY APPALLING! I wouldn't trust this flower delivery service to deliver a paper bag, let alone a bunch of flowers! My experience with them was nothing short of disgraceful. Firstly, the flowers arrived a day late (for Mother’s Day!!), completely ruining the surprise I had planned for this special occasion. When they finally did arrive, they looked like they had been living in a van without water or day light for a week. Wilting petals, completed the death like appearance, It was as if they had gathered the saddest, most neglected flowers from a road side seller. And if the state of the flowers wasn't bad enough, the accompanying “expensive chocolates” could probably have been purchased for a 1/3rd of the exorbitant cost. I did try to cancel the order to address their colossal failure, but they consistently hid behind some spurious T & C’s saying that “up to 3 days late” would be an acceptable standard - SHOCKING This really is the worse Flower Company I have EVER had the misfortune to deal with so please, save yourself the headache and disappointment, and steer well clear of this Company. Over promised, under delivered and guaranteed way to turn any special occasion into a disaster.